Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Misses Letters, or I suck at typing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It mostly woks, ut misses letters consistently. In a pinch it gets the b done, I boght t because work needed a eyboard bu this will be replaced soon, very very soon.
No, I would not recommend this to a friend- Cons mentioned:Key responsiveness
Disappointing and Stopped Working after 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible keyboard and only lasted a few months! The keys are not very responsive and then a few just stopped working. VERY disappointing! I advise you to avoid it.
No, I would not recommend this to a friend Cheap but not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been slightly over a year, and the keyboard doesn't respond to some keys properly (D key doesn't register often in several games), and the mouse has issues powering on due to the connector for the battery pushing into the casing so it's no longer making contact.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the keyboard and mouse bundle. It’s disappointing to know that the product didn’t meet your expectations after just a year of use.
We recommend reaching out to our Best Buy essentials customer service team (1-866-597-8427)
for assistance. They can help troubleshoot the issues or discuss possible solutions, including warranty options. Your satisfaction is important to us, and we appreciate the opportunity to make things right.- Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wireless keyboard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has a mond of it's when I'm typing. Mostly the shift button is cattywampus every so often. Working sometimes no working other times. Might be the cheap batteries they hive you with it.
I would recommend this to a friendKeyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so. One of the keys sticks. We be buying a better brand
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard broken when purchased. Plugs in and nothing lights up
No, I would not recommend this to a friendGood Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard with a smooth stroke and comfortable mouse
I would recommend this to a friendStop working in just 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the keyboard on 2nd Jan and within 4 weeks time many of the keys are not working. I don’t suggest this product. Unfortunately Best Buy only give 2 weeks for return the product so can’t get refund. If I could have purchased from some other place that could be eligible for return as it’s within a month period
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi VipulP,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging since many of the keys are not working. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard will show as a connected perephiral but doesnt actually cause anything you type to appear on-screen. This has held true when connected to more than one computer. The mouse feels flimsy, though it does function. I do t use it though, as the last time I removed the USB do gle from my laptop, the entire thing bricked and I had to reinstall Windows as my restore points disappeared and nothing else would work in troubleshooting.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Drewid83,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy Essentials Support
- Pros mentioned:Keyboard quality
Mouse just died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this combo back in late September, and by late October the mouse just stopped working. It's not the batteries, it's the mouse. The keyboard woks perfectly though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the mouse in your combo. We are glad to hear that the keyboard is working perfectly. Please reach out to our customer service team for assistance with a replacement or refund for the faulty mouse. We appreciate your business and hope to provide you with a better experience in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Never
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a discounted open box from best buy and got it home it didn't even include the mouse or the chip to link the wireless capability..
No, I would not recommend this to a friendMeh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is poor quality, bottom row keys require extra pressure which slows down typing. Mouse is fine.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Full-size Wireless Membrane Keyboard and Mouse Bundle. We’re sorry to hear that the keyboard didn’t meet your expectations, especially with the bottom row keys requiring extra pressure. We’re glad to know the mouse is working well for you. Your feedback is valuable and helps us improve our products. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further and explore possible solutions. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 3 months, then the membrane under the keyboard started shifting to the right, so I had to pop the keys off and shift the membrane back to the left (I ripped the membrane so now it's useless)
No, I would not recommend this to a friendBestBuy essential(ly) made a useless product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy essential(ly) made a useless product. Mouse wouldn't connect, keyboard wouldn't connect. When it did, super unresponsive. Just a waste of time. Not worth it even at it's super low price. Pay a bit more and get a Microsoft or Logitech keyboard/mouse combo.
No, I would not recommend this to a friendSlow connection reaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always having issue with the keyboard connecting to the computer. The mouse and keyboard uses the same usb connector, the keyboard seems to have a slow connection.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for letting us know about the keyboard connection issue. We understand how important reliable connectivity is, and your comments help us assess performance more thoroughly. We appreciate you taking the time to point out your experience. Tine | Best Buy Essentials Support
Keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keybored worked great for about a week then noticed had to forcefully click keyboard to type certain words
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the keyboard didn’t perform as expected after a week of use. Your experience is important to us, and we’ll look into this issue to improve our products. If you need further assistance or have any questions, please reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Keyboard dead in one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is nonfunctional after just over a month in use. It's not the batteries (replaced them) or the receiver (working fine with the mouse). I rebooted, reset, etc. Unfortunately this deal was indeed too good to be true.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JenniferM, we're so sorry to hear your Best Buy essentials™ Keyboard stopped working after just one month. We understand this is frustrating. To get this resolved quickly, please contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support
- Pros mentioned:Keyboard quality
Just avoided it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is complete trash never worked only thing That work was the mouse pay a little bit for something better you get what You pay
No, I would not recommend this to a friend Broke Right After Return Period Ended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this! It stopped working and no longer able to return. Only had it for about two months or so. Had issues about one month in, both keyboard and mouse stopped working, and no longer able to return it. Replaced batteries and it worked for a little bit. Now it’s not working at all.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Mariel, we apologize for the inconvenience you have experienced with our Full-size Wireless Membrane Keyboard and Mouse Bundle. We would like to assist you further with this issue. Please contact our customer service team at 866-597-8427 for further assistance or to explore potential solutions. Thank you for bringing this to our attention. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
- Cons mentioned:Key responsiveness
don't buy this keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keys don't respond stopped working after return date had passed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that the Best Buy Essentials Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver stopped working after the return date had passed. We understand how inconvenient this is and apologize for the frustration it's causing. While we can't assist with returns or exchanges outside of our return window, we're committed to ensuring you have a positive shopping experience. We'll make sure to share your feedback with our customer service team to help us improve our product support and quality control processes. Jeth | Best Buy essentials™. https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809