Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the affordable price, good quality, and ease of use of this full-size wireless keyboard and mouse bundle. Many find the keyboard and mouse to be lightweight and the perfect size. While some users experienced minor issues with key responsiveness and battery life, the overall consensus points to a positive user experience. The wireless functionality is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
Keys Malfunctioning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys malfunctioning, returned twice Bought other brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Bad keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give this a zero star i would it stopped working wothin 3 days of having it couldnt vleven play a simple game or search the web
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DavidB,
Thank you for writing a review about our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Bestbuy Support
Marites
www.Bestbuy.com
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working new batteries and everything but still not working
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Prissmf,
Thank you for writing a review about our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Best Buy essentials
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product didn't even come with the Nano receiver. I needed this for work and now I have to waste time to bring it back.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello MasonH,
I personally would like to apologize for the experience that you have been through with our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. I understand how upsetting this must be to you knowing that the product has a missing item. Please know that through our customers feedback we could improve our product and services for our customers satisfaction. If you need further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT..
Best Buy essentials
Molina
www.bestbuy.com/support
you could do better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't connect to my computer most of the time, and when it did it would disconnect after 15 minutes
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KeyboardWarrior,
Thank you for writing a review about our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Best Buy essentials
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
bad keybroad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.type some letters stop working u have to play with it to work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi eufy, thank you for sharing your review. We're sorry to hear that you're experiencing issues with the keyboard and mouse bundle. We understand that the problem you're describing is frustrating and inconvenient. We'd like to help you resolve this issue. Please let us know how we can make things right. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, the back of the keyboard battery cover, broke during the first time putting the batteries in, the plastic feels cheap, and does not seem stursy at all
No, I would not recommend this to a friendI dont like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is super noisy. The keys feels weird. Not a good keyboard. My husband can hear the clicking of the mouse from down the hall. Buy something else.
No, I would not recommend this to a friendPOOR QUALITY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad keybad and should never be seen in the market.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello obiwon,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
Best Buy essentials
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Hoped for better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these, on the first the letter C did not work on the second the letter j, then the letter b. had to return both.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We’re truly sorry to hear about the issues you encountered with the keys on both units. This is certainly not the quality we aim to provide.
We appreciate your feedback, please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further and ensure you receive a product that meets your expectations. Thank you for giving us the opportunity to make this right. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some buttons don’t work randomly. Returning product.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi NMRE! I'm sorry to hear that you are experiencing issues with the buttons on your Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle. We understand how frustrating it must be to have buttons not working randomly. Rest assured, this is an isolated issue, and we appreciate you bringing it to our attention so we can improve our products for future customers. Thank you for your feedback, and we hope to provide you with a better experience in the future.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Not goos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 . In one, the z didn’t work and in the other the arrow didn’t work and now the alt doesn’t work. Don’t recommend this item!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We sincerely apologize for the issues you've encountered with your purchase. It's disappointing to hear that both items did not meet your expectations, and we appreciate you bringing this to our attention. Quality is important to us, and we will investigate this matter further. We encourage you to reach out to our customer service team so we can assist you and resolve any issues. Your satisfaction is important to us, and we hope to restore your faith in our products. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months of very seldom use and this thing is in the garbage. Spend the extra few dollars for a Logitech and skip out on the store brand garbage
No, I would not recommend this to a friendGross
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to phantom button presses of space bar
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We are sorry to hear that you had to return your product due to phantom button presses of the space bar. This issue is certainly frustrating, and we apologize for any inconvenience it may have caused. We strive to provide high-quality products, and we take customer feedback seriously in order to make improvements to our products. Your feedback will be shared with our product development team to ensure that this issue is addressed and resolved for future customers. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the good all saying says , you get what you pay for? Very unresponsive, both keyboard and mouse
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come with receiver was useless. Never was given a Receipt and basically carried it out. So cant even return it
No, I would not recommend this to a friendkeyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a good item. mine only lasted 3 months. not happy!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TeenaCastle,
Thanks for taking the time to connect with us about your concern with Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445
Not a quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the action of the keys was not satisfactory, and the mouse was sluggish. Happy to have returned this item.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate your feedback regarding the key action and mouse performance. We're sorry to hear that they did not meet your expectations. Your comments are valuable to us as we strive to improve our products and services. Thank you for taking the time to return the item, and we hope to provide you with a better experience in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Cheap quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality products waste of money don buy this
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MandeepK,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
owner. Barbara Reeves
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the wireless key board. Traded it for connected key board.
No, I would not recommend this to a friend