Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the affordable price, good quality, and ease of use of this full-size wireless keyboard and mouse bundle. Many find the keyboard and mouse to be lightweight and the perfect size. While some users experienced minor issues with key responsiveness and battery life, the overall consensus points to a positive user experience. The wireless functionality is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space key gets stuck while typing.. i just got it delivered may 16.. today us the 26th..10 days and its bad already
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Tony,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.bestbuy.com/contact-us.
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Doesn’t Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse connects, but not the keyboard. All drivers are updated. Laptop supports it as well.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Kaleb,
We do apologize for what happened to your Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. The keyboard stopped working after 1 month, Mouse was fine
No, I would not recommend this to a friendDon't purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of crap, stopped working within 30 days and return period is less than 30 days? F best buy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Crap,
We're sorry for your experience with this product. Your feedback is important to help us improve the quality of our product.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
NOT WORTH $20 BUCKS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CHEAP! it doesnt work - it's so choppy and I hate it. i will never ever buy this product
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a review with our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We apologize if the unit were not to meet your expectation. Here at Best Buy, we listen to your feedback as it helps us improve our products. In any case that you are still with in the R/E policy, we suggest to have returned.
Gem
Best Buy Essentials
Avoid unless you don’t use Shift/Z/X
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor material, the shift, Z and X stoped working within two weeks
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that the Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver did not meet your expectations. It's disappointing to hear that the keys (S, Z, and X) stopped working within two weeks of use. We take all feedback seriously and will investigate this issue further. Poor material quality is not acceptable, and we'll make sure to share your concerns with our supplier to improve the manufacturing process. Jeth | Best Buy essentials™ Support. https://bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
KEYBOARD WHITH A MINED OF ITS OWN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a and d get stuck when gamming. all a sudden it gose left or right with no controll,
No, I would not recommend this to a friendjunk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent connectivity, ended up returning. Trying another brand.
No, I would not recommend this to a friendDoes not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, but have not had a chance to return it
No, I would not recommend this to a friendBestBuy brand basic keyboard and mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty bad. .Lasted 3 days before the "0" gave up.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Samsung! I'm so sorry to hear that your device only lasted 3 days before giving up. That must be incredibly frustrating. Please know that we are here to help and support you through this.
I can assist you over the phone with setting up a warranty claim. Please give us a call at 1-888-738-4624 and we will do everything we can to make this right for you. Your satisfaction is our top priority and we want to ensure that you have a positive experience with our products.
Please don't hesitate to reach out to us. We are here to help in any way we can. Thank you for your patience and understanding.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Returned didnt like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it kept losing connection to the keyboard.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Ttowntshirts,
Thank you for taking the time to review our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. I understand you found it uncomfortable to use since it keep on loosing connection and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
- Pros mentioned:Keyboard quality, Price, Wireless
Out with the pesky wires
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For months, I have been using the keyboard that came with my desktop. Wires sprawled across my desk. I thought to myself no more, I need to go wireless. Now I am a broke college student so pricing is important to me when I look for a product. This keyboard is reasonably priced, works fantastically, and makes my desk look so much neater. 20/10 would reccomend.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Wireless
The best wireless keyboard I've ever had.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all. I've use a multitude of wireless keyboard and wireless keyboard and mouse combos and this is the best one so far. It's an easy, automatic connection. All the keys work without having to install anything extra, like print screen, play/pause/fast forward/volume buttons. Plus with me doing a lot of banking/credit card reconciliations the keyboard button is very convenient. The mouse if very responsive. I like the feeling of the soft keys and the hard clicking old-school mouse. This set is also a fraction of the price of other combos too.
I would recommend this to a friend - Cons mentioned:Key responsiveness
You get what you paid for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The key responiveness is very poor- you really have to push the keys hard for it to register and when youre typing sometimes it misses a letter and doesn’t work- if you have a really tight budget i still wouldn’t reccomend purchasing it. Simply put, it’s a cheap keyboard. I’m actually just going to revert to the keyboard I used prior to this one, thats pretty disappointing. I’m a person whos very skeptical of reviews please here me and do not purchase this, invest in something a little more expensive.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Louis, for sharing such a detailed review. We’re sorry the keyboard fell short of expectations and made typing difficult. Your perspective is valuable as we look for ways to enhance responsiveness and comfort across our designs. Tine | Best Buy Essentials Support
- Pros mentioned:Keyboard quality, Weight
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is lightweight, but feels high-quality. It is easy to use, and has been very helpful since the keys on my laptop have stopped working.
I would recommend this to a friend Adequate, works well for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse work reasonably well. The receiver isn't as sensitive as some other wireless devices I've used, but it's adequate. I do have a little trouble typing because I'm a touch typer and I'm used to keyboards with full size and height keys, and this keyboard has "flat" keys, but I can't say that this is really a fault, and I'm using this in a situation where I don't have to do a lot of touch typing.
I would recommend this to a friend- Pros mentioned:Ease of use
Mouse and keyboard combo makes life easier!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I use it instead of my laptop's keyboard. I like the feel and ease of the keyboard. I can type a lot faster too!!! I like the wireless mouse. It's much easier than my wired mouse. They price was an affordable option for me. Thank you Best Buy!!!
I would recommend this to a friend - Pros mentioned:Keyboard quality
Works fine so far - used 2x - Keybd tray'd help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used 2x so far, but appears to work just fine. If it lasts, I'll give it 5.
I would recommend this to a friend Liked it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse are comfortable. Worth the price
I would recommend this to a friend- Pros mentioned:Price
Happy Camper.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is working and operational. Nice buy at a great price.
I would recommend this to a friend