Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- |
- SKU:
- 6434809
Customer reviews
Rating 4.2 out of 5 stars with 1187 reviews
(1,187 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described for a good price. Would recommend.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for your feedback! We're happy to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle is working well for you and that you found it to be a good price. Your recommendation is greatly appreciated. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new setup! |Angelica| Best Buy Essentials Products|
Rated 5 out of 5 stars
Wireless keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Bonus was the included mouse and batteries for both. Not sure why the other models were much more expensive, this one has a separate number keypad and the mouse.
I would recommend this to a friendRated 3 out of 5 stars
Eh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the worst but it’s not the best you have to be very close to your computer with the keyboards but you can be a couple feet away with the mouse and they keyboard is finicky so sometimes keys won’t work or think that I’m pressing a different key
No, I would not recommend this to a friendRated 2 out of 5 stars
The design needs a thorough revision.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the laptop, but there are a lot of inconveniences 1. The number 1 caveat is that there is mo way to turn of your keyboard: i bought the device for it portability. as being a college student, i wanted to carry it around (in my bag pack) everywhere i go on campus. Imagine my surprise when the keyboard starts typing random nonsense due to frequent physical interaction with the random items in my bag. Then I realised that the keyboard doesnt have a power switch when the mouse does. 2. A fix i invented, for problem 1 was to remove the usb reciever whenever i want to put the keyboard in my bag. That brings me to my second issue. Both devices are dependent on the usb reciever. If the usb reciever is misplaced (which happened to me btw). The entire item is useless. Ive tried contacting best buy customer service about it (both in store and in person), but I havent recieved any valuable help.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good buying from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It was ready for pickup by the time I got there, less that 1 hour after placing the order.
I would recommend this to a friendRated 5 out of 5 stars
Wireless keyboard and mouss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is Great, easy to install. Mouse maneuvers perfectly .
I would recommend this to a friendRated 3 out of 5 stars
So So
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works great but numbers on keypad stopped working after having for less than a week. If your going to buy, definitly by the warranty.
No, I would not recommend this to a friendRated 3 out of 5 stars
Skips a lot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This combo is nice looking. The combo does not always stay connected via the blue tooth. Sometimes the mouse stops working and sometimes the keyboard skips.
No, I would not recommend this to a friendRated 5 out of 5 stars
Keyboard/Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this keyboard/mouse for my pc. Works just great.
I would recommend this to a friendRated 5 out of 5 stars
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love it, may be go get one more for siter or someone else
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works fine, but the keyboard is infuriating. Every few minutes it will be unresponsive. Tried new batteries, tried putting the dongle into another USB port, but it still is faulty. Makes typing documents frustrating and playing games impossible.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi BenS,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black (BE-PKRFCO). We're very sorry to read that you are experiencing this kind of issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please feel free to contact us via email at bestbuyessentials@bestbuy.com or call our customer service at 1-866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Rated 5 out of 5 stars
Great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless keyboard and mouse at a great price!
I would recommend this to a friendRated 1 out of 5 stars
Cheap Item - Doesn’t Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my second keyboard and have to return it. The first one I used for 4 months and the number keys stopped working. Used the warranty to return and replace with a new keyboard. Used it for 1 month and several of the keys in the middle are not working. Taking it back and will opt for a different brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, Katie. We understand your frustration with the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We apologize for the inconvenience and will share your feedback with the appropriate teams. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Rated 2 out of 5 stars
Subpar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get a better quality one if you can. Best for cheap short term use. I just need a quick inexpensive replacement, very problematic to use.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find this keyboard to be what I was expecting. The keys were sticking and missing letters as well as skipping other things.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi User123979,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
- Cons mentioned:Key responsiveness
Rated 1 out of 5 stars
Some keys didnt work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to this combo set up the keys didn’t work so now I have to return it
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at first but the "D" on the keyboard stopped working after less than 3 months
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Emily,
Thank you for taking the time to review our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. I understand you found it uncomfortable to use after less than 3 months it stopped working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Rated 1 out of 5 stars
Poor keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard from a BestBuy store. It looked nice and the price was cheap, so I thought it was a good deal. I was wring. Some of the keys on the keyboard stopped working after two weeks of using it. I had to throw it away. I do not recommend this keyboard.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello MahdiR,
I am so sorry to hear that your experience with our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you experienced this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
TRASH TRASH TRASH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. That would match the total hours of use I got out of this keyboard. Literally did not work properly from the moment I got it out of the box. DO NOT BUY THIS PRODUCT!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a year of use, new batteries and everything. Is there anyway to fix this?? I just moght buy a new logi tech keyboard this is ridiculous.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, justacustomer for taking the time to provide us with your review. We’re delighted to hear that we fulfilled your expectations, we hope to welcome you back soon! Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809







