Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
returned item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item because it was not 100% compatible with my Lenovo Think Pad laptop. It had delays and the V, C, and H stopped working.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for any inconvenience you experienced with our product. We strive to provide high-quality and compatible items for our customers. We appreciate your feedback and will address this issue with our product team to ensure better compatibility in the future. Thank you for bringing this to our attention. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Keys Not Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the keyboard a couple of days, but the keys keep going in and out. I thought it was a battery issue, so I replaced them to no avail. At times, random keys will stop working and then start working again. Other times, the entire keyboard will not work. Very disappointed.
No, I would not recommend this to a friendJunk - Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This started showing issues pretty quickly after I bought it, with the mouse and keyboard not communicating with the laptop. After less than two months, the keyboard stopped working altogether. Total hunk of junk.
No, I would not recommend this to a friendWaste of Money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fail. After less than 2 months, the most used keys start to fail. Never buy the budget model. Too late to bring back. Past the 2 week return window. Going to Micro Center
No, I would not recommend this to a friende waste
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.C and V keys stopped worked working after a month.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AnilG!
We’re truly sorry to hear about the issue you’re experiencing with your Best Buy Essentials keyboard and mouse bundle. It’s definitely not the kind of performance we strive to deliver.
To help resolve this as quickly as possible, please reach out to our Best Buy essentials customer support team (1-866-597-8427). They’ll be able to assist you with troubleshooting steps or a replacement, depending on the specific issue.
Thank you for your patience and understanding. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality keys stick a number pad is horrible. Returning item.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TonyR! I'm sorry to hear about the issues you've encountered with Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver. Your feedback is important to us, and we apologize for any inconvenience caused by the quality of the product. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Not Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB receiver did not fit in the USB port. Need to return.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ConstanceM! I'm sorry to hear that the Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle did not meet your expectations due to the receiver not fitting in the USB port. We understand how frustrating it can be when a product does not work as intended. Rest assured, this is an isolated issue, and we appreciate your feedback so we can make improvements for future customers. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809