Customer Ratings & Reviews
- Model:
- BE-MQM10W22W
- |
- SKU:
- 6483068
Customer reviews
Rating 4.5 out of 5 stars with 838 reviews
(838 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Magnetic 7.5W Wireless Charger for its overall performance, charging speed, and ease of use with MagSafe. Users appreciate the strong magnetic attachment and convenient cord length, while some find it heats up a bit during use. Although some customers mention it is not the same size as the official apple product, many customers find it has a beautiful design and is compatible with their iPhones. They also appreciate its reliable connectivity for full charging.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not amazing but cheap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a little bit and then broke, charged my phone way slower than the official mag safe charger.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Great! I'm sorry to hear that you experienced issues with the charger. It must have been frustrating to have it break and not charge your phone efficiently. Thank you for sharing your feedback with us - we will look into this matter further to ensure our products meet the highest quality standards. We are offering manufacturer's warranty in order to assist customers who might experience any issues with the product. Feel free to get in touch with us.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Rated 2 out of 5 stars
Takes forever to charge… not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What it says in the title. It took me literally 11 hours just to get the battery to 20%… it’s so ridiculous it’s almost funny. This was without the phone cover.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I know that this could be an unfortunate situation that It took you literally 11 hours just to get the battery to 20%, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essential Support
Irene
www.BestBuy.com
Rated 1 out of 5 stars
Unhappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered one and noticed the connection is USB-C and can use it with my laptop only. So, ordered another one with Insignia 20W USB-C wall charger so I can use it with other units. The wall charger never got here and with out it this unit was useless to me. I decided after waiting more than 10 days to return it and now have to wait another 10 days for credit. Your return policy is very bad. I have purchased a lot from BestBuy but no more with policy like this.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I understand how exciting a new purchase can be and how upsetting it is you never got the wall charger and how bad your experience about the return policy of Best Buy that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.
Best Buy Support
Irene
www.BestBuy.com
- Cons mentioned:Size
Rated 1 out of 5 stars
Too big for stand adapters
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is larger than Apple’s charger so it doesnt fit in any stands or mounts.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Tron,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy essentials
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone and this was not made for them atleast. I had to find a specific way to sit it on there to charge it wasn’t made to just place the phone on it because it would not charge. Got it for $10 and still wasn’t worth it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RastaRicky,
Thank you for writing a review about our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 12, 13, 14, and 15 MagSafe Compatible Devices - White.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
BestBuy Essential
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow i tried to charge my phone but it did not. I started charging in chicago area and start driving to wisconsin dells end of the trip i got just %30 on whole 3 hours trip
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. We’re sorry to hear that the charger did not meet your expectations during your trip. It’s disappointing that it only charged your phone to 30% over three hours. Your feedback is important, and we’ll use it to improve our products. If you need further assistance, please reach out to our customer service team. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support
Rated 1 out of 5 stars
Best Buy sent the wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me the wrong item so I have no idea whether this is a good product or not. Due to weather and work schedule I was not able to return it in the ridiculously short return window! Incredible that there was a limited window considering they sent the wrong item!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 12, 13, 14, and 15 MagSafe Compatible Devices - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Rated 1 out of 5 stars
Doesn't work just as often as it does work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When attaching to my or my sons iphones, it sometimes starts charging and other times doesn't do anything. Sometimes while connected to the phone it will seemingly randomly start/stop charging. completely unreliable and thus basically unusable. I had ordered 3. Returned the 2 unopened ones and bought official Apple ones, which work perfectly every time.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Gary! Thank you for taking the time to leave a review on Magnetic 7.5W Wireless Charger for iPhone 12 and 13 MagSafe Compatible Devices. We understand how inconvenient this must be for you knowing that you're unable to make use of the item to its full capability. Please know that we want to resolve this issue with you. Kindly contact us through customer service U.S. and Canada: 1-877-467-4289 to get this issue resolved with you.
Mary II Insignia Products II https://www.insigniaproducts.com/
Rated 2 out of 5 stars
Not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product for long term use. Will get the job done for about a month
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Massive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is huge. It is too big to fit on nearly all stands that use MagSafe. Feels cheap.
No, I would not recommend this to a friend Rated 1 out of 5 stars
quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchasing it, the USB-C port became loose, and the power output is also very low. I'll just go ahead and buy Apple's instead. It might be a bit more expensive, but their customer service is reliable.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We sincerely apologize for the inconvenience you experienced with our product. It is disappointing to hear that the USB-C port became loose and that the power output is lower than expected. We understand your frustration and we take your feedback seriously.
We strive to provide high-quality products and exceptional customer service. We are constantly looking for ways to improve our products and ensure that our customers are satisfied with their purchases.
We appreciate you bringing this issue to our attention, and we will do our best to address it promptly. Thank you for considering our brand and we hope to have the opportunity to regain your trust in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Rated 1 out of 5 stars
Phone charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once then quit! I would not recommend this item!!
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s a quitter!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen to the other 1 stars. Pluggged in worked the first time. Second time I plugged it in didn’t work. Fiddled with the usb-c to wall adapter a bit and it worked. Took it to work, couldn’t and still can’t get it to work at all. Truly believe it’s a usb-c failure on the cord.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi WenDB, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Best Buy essentials | https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Rated 2 out of 5 stars
Cheap copy that does kind of work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet is half the strength of an apple brand MagSafe charger.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Josh,
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices - White. I'm sorry that the product didn't meet your expectations, please do not hesitate to let us know if you ever need help with it, you may contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
Chelsea
Best Buy Essentials
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger to use with a Motorola Edge 2023. It actually SPEEDS UP battery usage rather than restoring power to the battery. Returning immediately.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Here's a potential response:
**Rating: 1/5**
We apologize for the disappointing experience you've had with our charger. We're sorry to hear that it's actually causing your battery to drain faster instead of charging it properly. We understand how frustrating this must be, especially since you were expecting a reliable and efficient charging solution.
We take all feedback seriously and will look into the issue you've reported. Please let us know how we can resolve this issue to your satisfaction.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Keith | Best Buy Essentials Support
Rated 2 out of 5 stars
Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No thanks. Too slow. Spend the extra money and get apples version.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Deejmonster,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
- Pros mentioned:Magnetic strength, Overall performance
Rated 5 out of 5 stars
iPhone Users -- Get This One!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the mistake of purchasing the Anker 318 Wireless Charger Pad with 4' Cable, 10W, B2548JF1-1, Black bundle consisting of a charging pad, wall plug and USB-C cable rather than getting this product first, the Best Buy Essentials Magnetic 7.5W Wireless Charger for iPhone 16/15/14/13/12 Series MagSafe Compatible Devices in White. Anker's product wouldn't connect to my iPhone through my Otterbox MagSafe iPhone case. However, Best Buy's Magnetic Wireless Charger did connect through the case and had a strong magnetic connection to my iPhone. Best Buy's Magnetic Wireless Charger works great, awesome price. Get this one over the Apple one and save yourself some money!
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .That's fantastic! We're so glad our Best Buy essentials™ Magnetic Wireless Charger worked through your Otterbox MagSafe case and provided a strong connection, unlike the Anker one! It's great to hear it works perfectly for you at an awesome price! Thanks for the recommendation to other iPhone users! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
Rated 1 out of 5 stars
Charger did not work with my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson told me it would work with my phone but it did not.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the Best Buy essentials™ Magnetic 7.5W Wireless Charger. I'm sorry to hear that it didn't work with your phone as expected. We understand how frustrating this can be and appreciate you bringing it to our attention.
This charger is designed to work with iPhone 12, 13, 14, and 15 series, as well as other Qi-compatible devices. If your phone falls within these categories and it's still not working, there might be an issue with the charger or the connection. I recommend reaching out to our customer support team for assistance with troubleshooting or exploring warranty options.
If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you.
Rated 1 out of 5 stars
Slow charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good item to buy if you’re looking for something to charge your phone fast it charges very very slow. It took over four hours to get a full battery charged.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jessica! I am sorry to hear about your experience with the Magnetic Wireless Charger. It sounds frustrating to have your phone take over four hours to fully charge. This is not the quality of product we strive to provide our customers. Please reach out to our customer service team at 1-888-237-8289 for assistance covered by the manufacturer's warranty.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Rated 1 out of 5 stars
Don't be cheap. Buy the APPLE product instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger stopped working after 10 days,. I had to return it and purchase the Apple Charger that seems to be working perfectly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. We’re sorry to hear that the Best Buy essentials™ Magnetic 7.5W Wireless Charger didn’t meet your expectations. It’s great to know that the Apple Charger is working well for you. We appreciate your feedback and will use it to improve our products. If you have any other questions or need further assistance, please don’t hesitate to reach out our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285











