Customer Ratings & Reviews
- Model:
- BE-MQM10W22W
- SKU:
- 6483068
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Magnetic 7.5W Wireless Charger, particularly its overall performance and charging speed with newer iPhones. Users appreciate the ease of use with MagSafe, the strength of the magnetic connection, and the convenient cord length. Some customers mention that the charger can heat up a bit during use, and it may not be the exact size as the official Apple product.
This summary was generated by AI based on customer reviews.
Takes forever to charge… not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What it says in the title. It took me literally 11 hours just to get the battery to 20%… it’s so ridiculous it’s almost funny. This was without the phone cover.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I know that this could be an unfortunate situation that It took you literally 11 hours just to get the battery to 20%, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essential Support
Irene
www.BestBuy.com
Not amazing but cheap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a little bit and then broke, charged my phone way slower than the official mag safe charger.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Great! I'm sorry to hear that you experienced issues with the charger. It must have been frustrating to have it break and not charge your phone efficiently. Thank you for sharing your feedback with us - we will look into this matter further to ensure our products meet the highest quality standards. We are offering manufacturer's warranty in order to assist customers who might experience any issues with the product. Feel free to get in touch with us.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Unhappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered one and noticed the connection is USB-C and can use it with my laptop only. So, ordered another one with Insignia 20W USB-C wall charger so I can use it with other units. The wall charger never got here and with out it this unit was useless to me. I decided after waiting more than 10 days to return it and now have to wait another 10 days for credit. Your return policy is very bad. I have purchased a lot from BestBuy but no more with policy like this.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I understand how exciting a new purchase can be and how upsetting it is you never got the wall charger and how bad your experience about the return policy of Best Buy that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.
Best Buy Support
Irene
www.BestBuy.com
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone and this was not made for them atleast. I had to find a specific way to sit it on there to charge it wasn’t made to just place the phone on it because it would not charge. Got it for $10 and still wasn’t worth it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RastaRicky,
Thank you for writing a review about our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 12, 13, 14, and 15 MagSafe Compatible Devices - White.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
BestBuy Essential
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't work just as often as it does work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When attaching to my or my sons iphones, it sometimes starts charging and other times doesn't do anything. Sometimes while connected to the phone it will seemingly randomly start/stop charging. completely unreliable and thus basically unusable. I had ordered 3. Returned the 2 unopened ones and bought official Apple ones, which work perfectly every time.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Gary! Thank you for taking the time to leave a review on Magnetic 7.5W Wireless Charger for iPhone 12 and 13 MagSafe Compatible Devices. We understand how inconvenient this must be for you knowing that you're unable to make use of the item to its full capability. Please know that we want to resolve this issue with you. Kindly contact us through customer service U.S. and Canada: 1-877-467-4289 to get this issue resolved with you.
Mary II Insignia Products II https://www.insigniaproducts.com/
Best Buy sent the wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me the wrong item so I have no idea whether this is a good product or not. Due to weather and work schedule I was not able to return it in the ridiculously short return window! Incredible that there was a limited window considering they sent the wrong item!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 12, 13, 14, and 15 MagSafe Compatible Devices - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product for long term use. Will get the job done for about a month
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow i tried to charge my phone but it did not. I started charging in chicago area and start driving to wisconsin dells end of the trip i got just %30 on whole 3 hours trip
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. We’re sorry to hear that the charger did not meet your expectations during your trip. It’s disappointing that it only charged your phone to 30% over three hours. Your feedback is important, and we’ll use it to improve our products. If you need further assistance, please reach out to our customer service team. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support
- Cons mentioned:Size
Massive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is huge. It is too big to fit on nearly all stands that use MagSafe. Feels cheap.
No, I would not recommend this to a friend It’s a quitter!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen to the other 1 stars. Pluggged in worked the first time. Second time I plugged it in didn’t work. Fiddled with the usb-c to wall adapter a bit and it worked. Took it to work, couldn’t and still can’t get it to work at all. Truly believe it’s a usb-c failure on the cord.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi WenDB, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Best Buy essentials | https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchasing it, the USB-C port became loose, and the power output is also very low. I'll just go ahead and buy Apple's instead. It might be a bit more expensive, but their customer service is reliable.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We sincerely apologize for the inconvenience you experienced with our product. It is disappointing to hear that the USB-C port became loose and that the power output is lower than expected. We understand your frustration and we take your feedback seriously.
We strive to provide high-quality products and exceptional customer service. We are constantly looking for ways to improve our products and ensure that our customers are satisfied with their purchases.
We appreciate you bringing this issue to our attention, and we will do our best to address it promptly. Thank you for considering our brand and we hope to have the opportunity to regain your trust in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Cheap copy that does kind of work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet is half the strength of an apple brand MagSafe charger.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Josh,
Thank you for taking the time to review our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices - White. I'm sorry that the product didn't meet your expectations, please do not hesitate to let us know if you ever need help with it, you may contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
Chelsea
Best Buy Essentials
Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No thanks. Too slow. Spend the extra money and get apples version.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Deejmonster,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Magnetic 7.5W Wireless Charger for iPhone 13 and 14 MagSafe Compatible Devices. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger to use with a Motorola Edge 2023. It actually SPEEDS UP battery usage rather than restoring power to the battery. Returning immediately.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Here's a potential response:
**Rating: 1/5**
We apologize for the disappointing experience you've had with our charger. We're sorry to hear that it's actually causing your battery to drain faster instead of charging it properly. We understand how frustrating this must be, especially since you were expecting a reliable and efficient charging solution.
We take all feedback seriously and will look into the issue you've reported. Please let us know how we can resolve this issue to your satisfaction.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Keith | Best Buy Essentials Support
Slow charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good item to buy if you’re looking for something to charge your phone fast it charges very very slow. It took over four hours to get a full battery charged.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jessica! I am sorry to hear about your experience with the Magnetic Wireless Charger. It sounds frustrating to have your phone take over four hours to fully charge. This is not the quality of product we strive to provide our customers. Please reach out to our customer service team at 1-888-237-8289 for assistance covered by the manufacturer's warranty.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068
Doesn't hold against device slow charging etc
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold against device slow charging etc. Defeats the purpose
No, I would not recommend this to a friendDon't be cheap. Buy the APPLE product instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger stopped working after 10 days,. I had to return it and purchase the Apple Charger that seems to be working perfectly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience. We’re sorry to hear that the Best Buy essentials™ Magnetic 7.5W Wireless Charger didn’t meet your expectations. It’s great to know that the Apple Charger is working well for you. We appreciate your feedback and will use it to improve our products. If you have any other questions or need further assistance, please don’t hesitate to reach out our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Phone charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once then quit! I would not recommend this item!!
No, I would not recommend this to a friendCharger did not work with my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson told me it would work with my phone but it did not.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the Best Buy essentials™ Magnetic 7.5W Wireless Charger. I'm sorry to hear that it didn't work with your phone as expected. We understand how frustrating this can be and appreciate you bringing it to our attention.
This charger is designed to work with iPhone 12, 13, 14, and 15 series, as well as other Qi-compatible devices. If your phone falls within these categories and it's still not working, there might be an issue with the charger or the connection. I recommend reaching out to our customer support team for assistance with troubleshooting or exploring warranty options.
If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you.
Piece of Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I am a huge fan of best buy products as they do the job for a fraction of the price but this charger broke after 2 months just with normal use.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that you experienced issues with the charger after only 2 months of use. At our company, we strive to provide high-quality products at affordable prices, and it is disappointing to hear when our customers encounter problems. We value your loyalty as a fan of our products and will be sure to address this issue with our product development team. If you have any further feedback or concerns, please do not hesitate to reach out to us. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068