Customer Ratings & Reviews
- Model:
- BE-MVM3B23
- |
- SKU:
- 6512184
Customer reviews
Rating 3.8 out of 5 stars with 522 reviews
(522 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the magnetic strength and price of this magnetic car vent mount, with many praising its secure hold and ease of installation. However, some customers reported issues with the mount's durability and the vent attachment mechanism, finding it prone to breakage or difficulty staying securely in place. Concerns were also raised regarding its suitability for heavier phones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Durability
Rated 1 out of 5 stars
Very poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it to hold my iPhone 14 Pro Max and it broke in half after less than 24 hours.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello ElginLocation,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series. I am sorry to read that the item did not last. If you need further assistance, please contact us at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
- Cons mentioned:Weight
Rated 1 out of 5 stars
Didn’t fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cell phone holder didnt fit my 2013 Toyota Prius vents and also iPhone 14 Pro max too heavy for this holder.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (888) 237-8289 Daily 8am - 9pm CT.
Best Buy Essentials Support
Shella
- Cons mentioned:Durability
Rated 1 out of 5 stars
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke during the first week of use. It was working fine in my car until one day it just broke. Disappointed!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Magnetic Car Vent Mount for iPhone 14/13/12 series . I understand that it got broke after a week of using, That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, reach us at 866-597-8427 at your earliest convenience.
Best Buy Essential Support
Irene
www.Best Buy.com
- Cons mentioned:Durability
Rated 1 out of 5 stars
Broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on me in less than an hour. Didnt handle it roughly or anything. Went to adjust it on my vent and it snapped.
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
Car vent mount
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Junky piece but they have better ones in the store.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jonathan,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy essentials
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
- Cons mentioned:Durability
Rated 1 out of 5 stars
Cheap Materials
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two weeks if normal use. There are better devices out there.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi StevenS,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Rated 1 out of 5 stars
The mounting legs are short and weak.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting legs are so weak that the phone constantly comes out together with the holder. The construction is unreliable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, Arsen. We understand your frustration with the weakness of the mounting legs on the Best Buy essentials™ - Magnetic Car Vent Mount. We appreciate you sharing your experience. If you have any other questions or need further assistance, feel free to ask our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Rated 2 out of 5 stars
No Good Mount
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like it! Magnetic Mount is not functional! Should be best.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Moyajo,
Thank you for taking the time to review our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 15/14/13/12 series - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-magnetic-car-vent-mount-for-iphone-15-14-13-12-series-black/6512184.p?skuId=6512184
- Cons mentioned:Durability
Rated 1 out of 5 stars
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for a while but just the other day I was on my way to work and it broke on me.
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not stay in the vents and not very stable. Broke after only 2 days of struggle.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Save your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have all bought vent mounts that fall off and dont actually hold themselves onto the vent. This one sticks and has had no issues. The problem is the magnet is not steing enough to hold my phone with or without a rubber case.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JasonH! We understand the frustration of purchasing vent mounts that don't stay in place, and we are sorry to hear that the Best Buy essentials™ Magnetic Car Vent Mount did not meet your expectations in terms of holding your phone securely. Your feedback is valuable to us, and we want to ensure that you are completely satisfied with your purchase. Please reach out to us at 1-888-237-8289 for assistance covered by the manufacturer's warranty so that we can make it right for you.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-car-vent-mount-for-iphone-15-14-13-12-series-black/6512184.p?skuId=6512184
Rated 1 out of 5 stars
Terrible product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a Christmas gift. And finally received a magnetic phone case for my bday on 3/3 so i was able to finally use. It worked great for a couple days, then it literally broke off the base. No misuse, just using for my phone in my car and taking my phone off when I was done. Very disappointed.my Daughter also received as a gift and hers did the same thing!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NoraD,
Thank you for the review. On behalf of Best Buy essentials™ we do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Best Buy essentials™,
Renee
- Cons mentioned:Durability
Rated 1 out of 5 stars
Heat and cold from the car vent made it snap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic snapped and broke the unit from what I think was the heat and cold changing.
No, I would not recommend this to a friend - Cons mentioned:Vent mount
Rated 1 out of 5 stars
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucked a Brookl less than a month after I purchased it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Wpenn2,
Thank you for taking the time to review our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Rated 1 out of 5 stars
No charger cable. Does not work with case on phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions. No charger cable. Does not work with otterbox magsafe case on iphone 12. Should have returned but I had thrown the box it came in as there was no instructions.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We're sorry to hear about the issues you encountered with your purchase. It's frustrating when a product doesn't come with the necessary instructions or accessories, and we understand your disappointment with its compatibility with the Otterbox MagSafe case on your iPhone 12.
Your experience is important to us, and we'll share your comments with our product team to help improve our offerings. If you haven't already, please reach out to our customer service team for assistance. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support
- Cons mentioned:Durability
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic arm broke 2 weeks after I purchased it.
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item broke on first day of use cheap plastic not worth the price
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
Rated 2 out of 5 stars
Magsafe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good as I thought. It falls easy on turns. Unless you’re turning really slow the Magnet part is fine.
No, I would not recommend this to a friend- Cons mentioned:Durability
Rated 1 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week. Device fell with piece of mount. Was able to return
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
Not good quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a few months of use wouldn't recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Billyj,
Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/













