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Customer Ratings & Reviews

$5.99
Save $9
Comp. Value: $14.99

Customer reviews

Rating 3.8 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the magnetic strength and price of this magnetic car vent mount, with many praising its secure hold and ease of installation. However, some customers reported issues with the mount's durability and the vent attachment mechanism, finding it prone to breakage or difficulty staying securely in place. Concerns were also raised regarding its suitability for heavier phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 528 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week. Device fell with piece of mount. Was able to return

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic arm broke 2 weeks after I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all bought vent mounts that fall off and dont actually hold themselves onto the vent. This one sticks and has had no issues. The problem is the magnet is not steing enough to hold my phone with or without a rubber case.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JasonH! We understand the frustration of purchasing vent mounts that don't stay in place, and we are sorry to hear that the Best Buy essentials™ Magnetic Car Vent Mount did not meet your expectations in terms of holding your phone securely. Your feedback is valuable to us, and we want to ensure that you are completely satisfied with your purchase. Please reach out to us at 1-888-237-8289 for assistance covered by the manufacturer's warranty so that we can make it right for you.
      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-magnetic-car-vent-mount-for-iphone-15-14-13-12-series-black/6512184.p?skuId=6512184 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    The mounting legs are short and weak.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting legs are so weak that the phone constantly comes out together with the holder. The construction is unreliable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, Arsen. We understand your frustration with the weakness of the mounting legs on the Best Buy essentials™ - Magnetic Car Vent Mount. We appreciate you sharing your experience. If you have any other questions or need further assistance, feel free to ask our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a few months of use wouldn't recommend

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Billyj,

      Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 14/13/12 series - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in just a week. DO NOT BUY AT ALL!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JayprakashS,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best buy essential,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No charger cable. Does not work with case on phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions. No charger cable. Does not work with otterbox magsafe case on iphone 12. Should have returned but I had thrown the box it came in as there was no instructions.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We're sorry to hear about the issues you encountered with your purchase. It's frustrating when a product doesn't come with the necessary instructions or accessories, and we understand your disappointment with its compatibility with the Otterbox MagSafe case on your iPhone 12.

      Your experience is important to us, and we'll share your comments with our product team to help improve our offerings. If you haven't already, please reach out to our customer service team for assistance. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    It broke only after a few days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale for $10 and thought it was good until it broke.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke right after i bought it, otherwise works well

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Renee,

      We appreciate your feedback about this product. It is important for us to know your experience so we can continue to improve its quality. If you need further assistance, please contact us at 1-888-237-8289.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Mike malik phone holder for car

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnet not strong enough to hold phone keeps falling off. Returned.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We're sorry to hear that the Best Buy essentials™ Magnetic Car Vent Mount did not meet your expectations and that the magnet was not strong enough to hold your phone. We appreciate you taking the time to share your experience and understand your decision to return the product. If you need any further assistance or have any questions, please don't hesitate to reach out to our customer service team. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible won’t hold tight enough in car vent. So it’s always falling off.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We sincerely apologize that you're having issues with our Magnetic Car Vent Mount, AlexT. We strive to create products that meet our customers' expectations. We'd like to learn more about your experience. You can reach out to our Best Buy Essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mislead when it said usb cord not included that it would allow wireless charging it does not! If you want to charge your phone you have to plug the charging cord into your phone which is a hassle when you wanna remove your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless device with no magnetic power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is useless, it has no almost magnetic grip power whatsoever. I will be returning it. Best But should be more careful about putting their name and selling such an inferior product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse mount

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked out like the description. It dropped the phone 3x’s

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We sincerely apologize for your negative experience with the Magnetic Car Vent Mount, Mjames120. We understand how frustrating it is when a product doesn't meet expectations, and we're truly sorry that the mount did not securely hold your phone.

      We value your feedback and will use it to improve the design and quality of our products. We encourage you to contact our Best Buy Essentials customer support team (1-866-597-8427) so we can further investigate this issue and explore possible resolutions for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    don't bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return it. not strong enough to hold my phone.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the Best Buy essentials™ Magnetic Car Vent Mount didn’t meet your expectations and wasn’t strong enough to hold your phone. Your feedback is valuable and helps us improve our products. If you need assistance finding a more suitable car mount, please reach out to our Best Buy essentials customer service team (1-866-597-8427) for further assistance. We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most useless piece of trash I’ve ever purchase if you want a broken phone asap get this its a cheaters best friend you will never get caught magsafe my backside its more like a iphone landslide…

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi PaintedLady19,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy essentials,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    broken, cheap.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a week before having to get my money back for it. I adjusted it a lot because it didn't work well with me vent but the clip is cheap and broke off after a few days of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy, worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! The magnet barely holds, even with a large thick steel plate on the phone. The grip slides all over the vent. Needed something in a pinch and it was useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item arrived with missing piece.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing piece. No replacement. No return to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap build quality. The magnet is not even strong enough to carry the weight of the phone.

    No, I would not recommend this to a friend