Customer Ratings & Reviews
- Model:
- BE-SSHQ532
- SKU:
- 6459024
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the NSF 42/53 Water Filter Replacement, highlighting its great price and overall performance comparable to original filters. Users appreciate the improved water quality and ease of installation, along with the filter's perfect fit and compatibility with select Samsung refrigerators. A few customers reported issues such as leakage and the filter light remaining on.
This summary was generated by AI based on customer reviews.
So-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this water filter a 3 star, because the water seems to have a mineral like taste to it, but the price was nice. I've used other filters and my water tasted clean, crisp and refreshing. I'm not sure if I would purchase this filter again in the future.
No, I would not recommend this to a friendDefinitely get this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Makes it so much more fresh and clean!!!
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend for my Samsung hub fridge . Easy to install!
I would recommend this to a friendNOT HAPPY WITH BB
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT the correct filter. BB keeps sending this to us and we have had to return them 3 times...... Getting tired of it. We went on line to cancel this order several time and it will not let us cancel it or change it. They say it is from a subscription but we do not any subscriptions set up. we do not know how to stop this junk. I will be cancelling our credit card now.....
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I’m really sorry to hear about your frustrating experience with the water filter orders. It sounds incredibly inconvenient to receive the wrong item multiple times and not be able to cancel the order. I recommend reaching out to our Best Buy essentials customer support team (1-866-597-8427) directly to resolve this issue and ensure you get the correct filter. They can also help you with any subscription issues and prevent further unwanted shipments. Your satisfaction is important to us, and we want to make this right for you. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. If you can find the 2 pack it’s even better savings.
I would recommend this to a friendNo ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works but is not recognized by the Samsung refrigerator so I am unable to make ice. Once replaced the sensor is still showing I need a new filter and will not reset.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit as selected by BB employee. This after searching through the display searching for the serial number of the sold refrigerator.
No, I would not recommend this to a friendFilter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter did not work. Last time i buy items like this from best buy.
No, I would not recommend this to a friendShort Life Span
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 3 months before it stopped working. I’m replacing these more frequently than the Samsung branded ones.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new filters for a refrigerator that died days later. I received an E-Gift card that needs a pin that I can not find anywhere in ANY of the emails I have received so not I can't even get that. I am so disappointed in Best Buy at this moment that I will highly NOT give a good reference as I feel taken advantage of again by not being able to use the gift card they gave me for all the hassle. Failed again Best Buy
No, I would not recommend this to a friendHard install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time installing, need more instructions or the ability to call in for help
I would recommend this to a friendFilter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my fridge. Is was square. Mine is round
No, I would not recommend this to a friendClear water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s necessary. Everyone was helpful in the store.
I would recommend this to a friendWrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not fit my refrigerator. I had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, CynthiaB. We’re sorry the water filter didn’t fit your refrigerator. We appreciate your feedback and will continue focusing on improving product compatibility and clarity. Tine | Best Buy Essentials Support
Gross
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think we received a bad filter. Our water was great before this one, once we changed it using this filter our water smells and tastes really bad.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re disappointed to hear about your negative experience, Tonia78. We’ll investigate and take corrective measures. - Carl | Best Buy Essentials Products
uses strength!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much strength was required to fasten in tightly
No, I would not recommend this to a friendDon’t buy generic brands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not compatible with Samsung. Leaked for 2 weeks until removed.
No, I would not recommend this to a friend- Pros mentioned:Price
Filters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and genuine, absolutely recommend this product
I would recommend this to a friend - Pros mentioned:Overall performance
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems no worries i would recommend this item.
I would recommend this to a friend Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice and water produced with this filter are fine, still has a little after taste.
I would recommend this to a friend