Customer Ratings & Reviews
- Model:
- BE-SSHQ532
- SKU:
- 6459024
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the NSF 42/53 Water Filter Replacement for Select Samsung Refrigerators (2-pack), especially regarding its affordable price, overall performance, ease of installation, and the improved water quality it provides. Many customers also appreciate the filter's perfect fit and compatibility with their refrigerators. While some users have reported issues with leakage and the filter light remaining on, these concerns appear to be less prevalent overall.
This summary was generated by AI based on customer reviews.
Beware unreturnable 14 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreturnable after 14 days. I ordered the incorrect one and then ordered the right one. I didnt know the 14 day return policy until I tried to return. I have spent thousands of dollars at Best Buy with my BB CC and find I have to join the “club” to get a longer return date. I am very unhappy with the lack of help I received and should have used Amazon!! 4 weeks instead of 2 and since I ordered online more like 3.
No, I would not recommend this to a friendNo ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works but is not recognized by the Samsung refrigerator so I am unable to make ice. Once replaced the sensor is still showing I need a new filter and will not reset.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit as selected by BB employee. This after searching through the display searching for the serial number of the sold refrigerator.
No, I would not recommend this to a friendShort Life Span
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 3 months before it stopped working. I’m replacing these more frequently than the Samsung branded ones.
No, I would not recommend this to a friendHard install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time installing, need more instructions or the ability to call in for help
I would recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new filters for a refrigerator that died days later. I received an E-Gift card that needs a pin that I can not find anywhere in ANY of the emails I have received so not I can't even get that. I am so disappointed in Best Buy at this moment that I will highly NOT give a good reference as I feel taken advantage of again by not being able to use the gift card they gave me for all the hassle. Failed again Best Buy
No, I would not recommend this to a friendFilter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my fridge. Is was square. Mine is round
No, I would not recommend this to a friendClear water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s necessary. Everyone was helpful in the store.
I would recommend this to a friendFilter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter did not work. Last time i buy items like this from best buy.
No, I would not recommend this to a friendWrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not fit my refrigerator. I had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, CynthiaB. We’re sorry the water filter didn’t fit your refrigerator. We appreciate your feedback and will continue focusing on improving product compatibility and clarity. Tine | Best Buy Essentials Support
Gross
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think we received a bad filter. Our water was great before this one, once we changed it using this filter our water smells and tastes really bad.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re disappointed to hear about your negative experience, Tonia78. We’ll investigate and take corrective measures. - Carl | Best Buy Essentials Products
uses strength!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much strength was required to fasten in tightly
No, I would not recommend this to a friendDon’t buy generic brands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not compatible with Samsung. Leaked for 2 weeks until removed.
No, I would not recommend this to a friend- Pros mentioned:Price
Filters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and genuine, absolutely recommend this product
I would recommend this to a friend - Pros mentioned:Overall performance
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems no worries i would recommend this item.
I would recommend this to a friend Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice and water produced with this filter are fine, still has a little after taste.
I would recommend this to a friend