Customer Ratings & Reviews
- Model:
- BE-SBM112
- SKU:
- 6477968
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Rear Soundbar Wall Mount for its ease of use, overall performance, and compatibility with TVs. Many find the product to be a great value, easy to install, and appreciate the variety of mounting options. However, a few customers found the instructions to be unclear. Overall, the soundbar fits well and meets expectations.
This summary was generated by AI based on customer reviews.
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as an open box and installed by Total Tech. It came with just the two mount pieces. The soundbar was mounted with the front portion facing the floor so the display was not visible. The mount may not had tighten so the sound bar tilted. It was returned.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
I am so sorry to hear that your experience with our Best Buy essentials™ - Rear Soundbar Wall Mount for Most 15 lb. Soundbars - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Not easy to install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible instructions this thing is just weird no easy way to install
No, I would not recommend this to a friendOK, but sticks out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, i guess, disappointed in the large nut sticking out the back, definitely not compatible with a low profile mount
No, I would not recommend this to a friendBolts too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bolts that came with the bracket are too short for the soundbar.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi napa, we understand your frustration with the bolts being too short for your soundbar on the Best Buy essentials™ Rear Soundbar Wall Mount. We want to help you get this resolved. Please contact our Best Buy essentials customer support team at 1-866-597-8427, and they will provide further assistance. - Mae | Best Buy Essentials Support
Not so universal sound bar mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT a universal sound bar mounting system. I had to return the item. It wasn’t expensive, but that did not matter. It was totally useless for the desired outcome.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Best Buy essentials™ - Rear Soundbar Wall Mount for Most 15 lb. Soundbars - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina || Best Buy Essentials Support
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with mount. Please Stay away from Best Buy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AndrewG!
Thank you for taking the time to review our Best Buy essentials - Rear Soundbar Wall Mount for Most 15 lb. Soundbars - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Bought wrong mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought wrong mount and had to return. Was an easy exchange
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for writing a review about our Best Buy essentials™ - Rear Soundbar Wall Mount for Most 15 lb. Soundbars - Black. I understand it can be frustrating that you bought a wrong mount but rest assured we'll be glad to assist you. We truly appreciate your business and look forward to serving you again.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
It’s a winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straightforward assembly. Comes with plenty of extra hardware to attach to different components.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and works great with my sound bar!! Great buy at a great price!
I would recommend this to a friend - Pros mentioned:Overall performance
Good mounting bars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.xxxxxxxxxxxx yyyyyyyyyyyy zzzzzzzzzzzzz Love it! dl
I would recommend this to a friend - Pros mentioned:Ease of use
Sound bar install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brackets were perfect for Sony sound bar. Easy to install
I would recommend this to a friend Great Adjustable Soundbar Mounts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazingly adjustable. Installation was a snap with the supplied hardware. You need some simple tools to install them. I installed them with the TV already on the wall mount, so you can do that too!
I would recommend this to a friendGood brackets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job as expected. Installed in about 20 minutes and not too complicated.
I would recommend this to a friend- Cons mentioned:Instructions
Don’t Bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ad said fits most sound boxes. I guess mine was the exception that proves the rule. It didn’t work. Also the instructions were gibberish, they referred to the various washers, screws, nuts and bolts by a letter and number, ie; part A3 or D2. The actual parts were all labeled B. The only good part is Best Buy did pleasantly refunded my purchase price.
No, I would not recommend this to a friend Limited usage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This project appears just to be made for a Center channel sound. This product will not work with the standard center channel speaker.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Leawood66211,
Thank you for taking the time to review our Best Buy essentials™ - Rear Soundbar Wall Mount for Most 15 lb. Soundbars - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Not universal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my soundbar and I thought this WAS a universal mount. NOT!
No, I would not recommend this to a friend