Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38856 reviews
(38,856 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Membership Pros/Cons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has its perks. It's beneficial to receive deals before regular customers. However, I would like to receive deals two weeks in advance, rather than a few days. I enjoy the return extension for returning items. I wish it were 90 days to return.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Skeptical at first but worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being a member for 6 months I can honestly say the membership is worth it. 60 day return policy and free shipping are the highlights. They also come out with a lot of member pricing and rewards so you can get your value back easily. Bestbuy also has an easy price match policy against stated competitors so if you find it cheaper within the 60 return window you can get a refund through a 10 minute online chat.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good for big purchases if there is a membership de
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a vood program. I bought the membership when I bought my laptop, because there was a deal to get money back, so it paid for itself in that one purchase. The deals seem few and far between, so I will cancel once my year is up.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership is a great value i have received some good deals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
love it with peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Membership offers great value with exclusive deals, faster service, and up to 60 days of reliable price matching for added peace of mind.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love this place
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think I wanted this membership but it's great! We've purchased 2 large appliances. Had wonderful help from our sales associate and even received money back when the price dropped lower for Black Friday.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I guess. Only been a member a couple months
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve already done this, why does this continue to come?
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Potential?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for extended time on returns, but I think it is worth more than just that. I wish I had time to explore benefits
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Read carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read carefully some good some not as good, mostly good
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome membership, definitely worth the cost for the amount of savings you receive! Best membership ever!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has already paid for itself, in less than a month, with its price match guarantee! Thank you Best Buy
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membershio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have purchase this membership. Great benefits and has saved us a lot of money.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was suggested I buy the membership in order to get a better discount price for the purchase of my TV. It worked and I git a better oruce for my TV. However, I didn’t get a better price when trying to buy other electronics.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
VERY SATIFIED CUSTOMER.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best experience and woukd recomment this store globally. My item.was the only one available. The staff found the item and even set it up to my ipod. I was offered membership and the benifits which came with it. I am supper greatful for my merbership with BestBy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
If there was one who went above and beyond to help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Friendly and helpful. Found us the best deal for the money. Was tentative to our needs. Got us exactly what we needed and would use him again. Assist!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has perks up to 60 day returns, allows you to find the best deals and offers, and covers warranty for some products
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
I want to talk to someone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a comment in December and sent copies of reciepts and my complaint. Nothing from you. I have bought all my computers and equip from Best Buy since 1990s and never a complaint until I talked to you on December 1, 2025.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Peggy! Thanks for sharing this with us. We hate to hear that you haven't heard back after contacting us about this issue. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
A Great Perk With Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this membership because I would’ve saved a chunk of money off my new laptop. Deal side, this is great to have for exclusive Best Buy deals that you and other members have. Deals come in all different categories and you can find some sweet deals. Also, it would be a great benefit for the family if a family member wants a deal you have access to, you can share the love and buy it for them and be reimbursed by them, it’s a win win for both parties. Some deals are few and far between if you’re looking for something specific, but with time and a refresh or deals, it may come up.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I guess this is required for extended returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this is OK, but honestly they used to give these features or benefits away for nothing to customers who passed certain spending thresholds each year. I purchased this membership exclusively for the extended return policy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
