Customer Ratings & Reviews

Love shopping at the Best Buy always get the best deals love my membership anytime I need them they're always there whether they're on the phone or I go in they're always there to help me Best Buy is the best way to go get friendly staff always ready to help.

The Best Buy Plus membership has been well worth it. Free shipping, extended return windows, and member-only pricing make shopping much more convenient and cost-effective. I’ve already saved money through exclusive deals and faster delivery. It’s especially useful for tech purchases and upgrades, and the perks add up quickly if you shop at Best Buy regularly. If you buy electronics more than once or twice a year, the Plus membership easily pays for itself.

We are beginners with the PC world and we're trying to get our son the best quality. Dylan at Best Buy was very helpful and considerate. We appreciate his help so much! We love our membership, it is handy.

I really like the My Best Buy Plus, has good benefits when you buy an item from Best Buy... The extra 60 days they give you for returning something is good (Haven't returned something tho, but can help in the future) I'll recommend it... Best art is how long they give you to pay something, without paying interest if paid in full...

As a faithful My Best Buy member for years, I’ve turned to Best Buy for everything from TVs and laptops to appliances and gadgets—and they’ve never let me down! The exclusive member prices, free 2-day shipping, and top-notch Geek Squad support make every purchase feel like a win. The staff is always knowledgeable, friendly, and genuinely helpful, turning shopping into a breeze. Best Buy isn’t just a store; it’s my go-to for all things tech. Highly recommend joining the membership—it’s paid for itself tenfold! ⭐⭐⭐⭐⭐

The Best Buy membership has been an excellent value and has made my shopping experience noticeably smoother. The exclusive member pricing alone has saved me money on several big purchases, and I appreciate receiving early access to certain deals, especially during major sales events. The extended return window is another huge benefit because it gives me peace of mind when buying electronics that I want to test at home before fully committing. I also find the added tech support options helpful, especially when setting up new devices. Overall, the membership feels worthwhile, convenient, and reliable for anyone who shops at Best Buy regularly.

Best Buy Plus feels like a win every time you use it. The fast shipping, longer return window, and steady stream of member‑only deals make it feel like you’re getting VIP treatment on everyday tech shopping. It’s one of those memberships that actually feels worth it because the perks show up right away and keep paying off.

I took this membership mainly for the member pricing and free shipping, and it has already paid off. The discounts are genuine and I have saved on a few big purchases like laptop and TV. Free shipping is quick and no hassle, which makes online orders easier. Returns are also smoother with the membership. For anyone who shops at Best Buy more than a few times in a year, this is actually a good deal. You end up saving money and also get the peace of mind that you are covered with perks.

The ability to enjoy services that provides for returning of purchases to be returned after 14 days whether shipped or picked up, and for items that aren’t available in store, really helps to accommodate customers for their needs.

Best Buy Plus Membership is a worthwhile membership for frequent shoppers. The membership provides free 2-day shipping with no minimum, extended return windows, and exclusive member pricing that often offsets the annual fee after one or two larger purchases. The included 24/7 tech support through Totaltech Assistance adds tangible value, especially for complex setups like home networks or smart appliances. The subscription also grants early access to major sales events—particularly Black Friday and back-to-school—and special offers on services such as AppleCare and Geek Squad protection plans. For anyone who buys electronics regularly or wants consistent access to deals and support, Best Buy Plus is a strong mid-tier option that bridges the gap between the free My Best Buy program and the higher-cost My Best Buy Total plan.

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

I purchased this with my shark expert hair pro carpet cleaner because I was told I was guaranteed to be able to return it within 60 days instead of 30 and they would also price match it for that long too. However when k found it cheaper they refused to price match it and said they would rather me return it than price match it for the $179 Sam’s Club is offering it right now.

Almost a 3rd of things i reviewed recently are things i got through the membership discounts. The sales are nice. My only complaint is that it would be nice to consistently have things i love in those monthly sales but when they do come around to my interest it is a steal and the shipping deal comes in handy as well.

One of Best Buy’s greatest customer products available, Great discounts wish they were more often but still great and get advance notification on what’s new and where to get has other great perks !!!

I got the My Best Buy Plus membership when I bought my MacBook, and it was totally worth it. The extended 60‑day return window gave me peace of mind on a big purchase. Easy to sign up, smooth to use, and I can see it paying for itself if you shop at Best Buy regularly. Definitely recommend for anyone buying expensive electronics!

I went into Best Buy Plus expecting a little more day-to-day value based on how it’s described. The benefits are fine on paper, but in actual use I didn’t find much that meaningfully changed my buying experience. The extended return window is probably the most useful perk, but outside of that, the savings and exclusives felt situational rather than consistent. If you’re someone who makes frequent purchases or larger electronics buys throughout the year, I can see how this might pay off. For more occasional shoppers, the value isn’t immediately obvious. I ended up getting the membership at little to no cost, so I don’t regret trying it, but if I had paid full price, I’d have expected clearer, more tangible benefits. Not a bad program — just one that makes the most sense for a specific type of customer.

My Best Buy Plus membership offers some nice benefits like free shipping and early access to deals, which I appreciate as a frequent shopper. The points accumulation is decent, and customer service tends to be responsive. However, the membership fee feels a bit steep if you don’t shop regularly or take advantage of all the perks. Overall, it’s worth it if you’re a Best Buy loyalist but might not be the best value for occasional buyers.

I am very satisfied with this membership. It offers good value for the price and makes shopping easier with extra benefits and support. I like the convenience and peace of mind it provides. Overall, it has been a positive experience and I would recommend it to others.

Signed up to get the better price on a product I was purchasing. Ended up being a way better purchase than I thought. The membership has more than paid for itself on multiple purchases since then.

The service is pretty good if you need it/want it but please don’t get bullied into buying it if you can’t cancel it on your own the processes, a nightmare, and don’t get me started on the fact that if you try to cancel it now right after purchasing it, it will end your membership with no refund and you lose your benefits rather than ending at the end of the year like most other subscriptions just be wary if you are going to be spending your money on this and know what you’re getting yourself into and do not let the employees pressure you into getting it if you do not want it. It’s not necessarily their fault as management is very on them about it, even having scoreboards for who can get the most enrollments overall it isn’t a good product and if you would like it, get it, but don’t be pressured in buying something that you don’t need or want.