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Customer reviews

Rating 4.2 out of 5 stars with 37733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 37,733 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my personal opinion I do believe it has its perks getting your products quicker is definitely a plus but other than that I don’t know what other benefits it contains. So it’s decent but not wow worthy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    We also have Geek Squad membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership - Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus Membership - I have to give my sales person full credit. When he told me of the cost benefit versus the great value and return on investmet with 90 days to evaluate your product, and not the 30 days return option. Plus I've saved even more because of a two day membership price that I wouldn't have benefited without it, Saved over $300 dollars on my purchase, with just this one benefit. The best part is, if you don't use it, Best Buy will return your $50 investment. Highly recommend having a Best Buy Plus Membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership w/added savings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told Jordy my budget and he showed me a computer well within it, for which I was grateful, so I had enough left over for this add-on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership…got great savings on my airfryer and washer dryer combo with this membership. Helpful staff and ease of use app. Always be on the lookout for great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Our Membership!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were initially skeptical to purchase the membership because of all the different gimmicks there are. We decided to give this one a chance and we are both happy we did! The benefits that come along with this membership far outweigh the small membership fee we pay each year. Thank you for providing a great service for your customers! We couldnt be happier!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of BestBuy and I believe it’s been helpful in lowering prices and has saved me more money overall. However, I don’t always realize how much I am saving in total across many purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special Membership pricing pays off in the long run. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice beautiful store cleanness Very cooperative staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don’t shop at Best Buy very often I have already benefited from the membership because they have so many deals and discounts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Deciding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership card when I purchased a 65" LG OLED TV and wanted the 60 days extended return period as the default of 15 days was not adequate at the time of purchase. I ended up keeping the TV and it actually price dropped $100 before the 60 days was up so I got a refund for that amount! (Very Nice). I'm a little disappointed in the 2 day shipping that is suppose to be one of the cards benefits. The time(s) I have ordered with shipping the delivery date was more like 5-6 days. The date was improved after the order and ended up being in the 3-4 day range, but still not 2 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our membership has come in handy several times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to set up and any questions were promptly answered by our salesman. The picture is awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MRI TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our peeks that we get it helps with future purchases

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading subscription – couldn’t use benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to a Best Buy membership at the moment of purchasing my laptop during my trip. The salesperson told me that by signing up I would be able to access a series of discounts and benefits right away. However, what they never mentioned was that those benefits wouldn’t be available for the first couple of weeks — exactly the period I was staying in the U.S. As a result, I paid a significant amount of money for a subscription I couldn’t actually use. I feel that the information provided at the time of purchase was misleading, and the product didn’t deliver what was promised. I’m very disappointed with this experience and would appreciate if Best Buy could review this situation and consider a refund for a service that I was unable to benefit from.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus members don't have any delay in using the benefits that come with the program as sales are available online, or in store and the Return and Exchange Promise window of 60-Days is also active on the same purchase that is made with the membership. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership because if I have any issues; Best Buy will help me with any problem! It may only be $50 per year but it has a lot that comes with it and is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy Plus membership prior to buying new TVs for my home. This saved me money and gave me access to free shipping. Since those purchases I have purchased and shipped several more items. The convenience of having access to the wide availability of new and open box items for free shipping has been amazing. I really like the experience I get as a Best Buy Plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed my Best Buy Plus membership. The free 2-day shipping and exclusive member deals have definitely been worth it for me. It makes shopping more convenient and I feel like I’m getting better value overall. I especially appreciate the added perks and savings that I wouldn’t get otherwise. If you shop at Best Buy regularly, this membership is absolutely worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m loving my membership and taking advantage of s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides real value for the cost and length of time. Begin instantly to reap savings with discounts and extra services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a fantastic experience with Best Buy’s customer service team. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. The Geek Squad technicians resolved a complex issue with my laptop efficiently, ensuring I had a working device before my tight deadline. They took the time to explain every step, which gave me confidence in their expertise. The entire process was smooth, and I truly appreciated the friendly and patient attitude of the staff. Best Buy’s commitment to customer satisfaction shines through in their service. I highly recommend them for anyone needing tech support or appliance assistance!

    I would recommend this to a friend