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Customer reviews

Rating 4.2 out of 5 stars with 38706 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 38,706 reviews
  • Rated 4 out of 5 stars

    Best Buy makes it worthwhile on a large purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this agreement when I bought a laptop because the salesperson explained it well and it seemed like a win-win situation. I don't shop even a fraction of what I did years ago for electronics, but he features the plan offers make it well worth it, especially if more purchases are made under the plan. I recently received a renewal notice but with no more TVs or computers to buy for a few years I think I will (slightly regretfully) not renew and let it expire. If I were aware of a few purchases coming up over the next year I would renew without hesitation. This is a great plan for frequent shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was really helpful Took the time to help us get the app for firm to use at your store to buy the refrigerator. We were having problems on the app and the sales person helped us the only that he was a sales person for I want to say cell phones and he helped the Best Buy sales person by helping us. The other sales person helped another customer and I thought that was very helpful and teen playing for a team team working together thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exclusive discounts are real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I am so happy with my My Best Buy Plus™ membership! The exclusive discounts are real, and I saved quite a bit on my last purchase. The free shipping is very fast, and having 60 days to return things gives me such peace of mind. It’s a very practical service for the family. Highly recommended!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JazzieVIBES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a person that buys tech even a few times a year, the Exclusive pricing, coupled with the fast, free shipping and the super-generous return window (60 Days), means the My Best Buy Plus Membership quickly pays for itself and then some. It’s an essential tool for any serious shopper looking to get the best value on their electronics. And in a timely manner because of the different options to pick up the same day from any store that has the item you’re looking for. Disclaimer: My Best Buy Plus is currently $49.99 yearly and is subject to the program's full terms and conditions. And it’s worth every penny being that I do Media, Productions, as well as being a Content Creator. Respectfully, JazzieVIBES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We indeed love Best Buy plus membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is the middle tier of Best Buy’s membership program. It sits between the free basic membership and the higher-end Total tier. For about $49.99 per year, it adds perks over the free account that are aimed at frequent shoppers or people buying larger tech items. Which came in clutch for my MacBook Air purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enhanced Benefits for Tech Enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus™ Yearly Membership is a premium program that offers enhanced benefits and exclusive perks for tech enthusiasts. With this membership, you gain access to a range of features that enhance your shopping experience and provide added value. Here's a review of the Best Buy Plus™ Yearly Membership. Enhanced Benefits: The Best Buy Plus™ membership offers several notable benefits. One of the key advantages is free shipping on most items, allowing you to enjoy the convenience of doorstep delivery without any additional costs. Additionally, members receive extended return windows, providing flexibility when returning or exchanging products. The membership also includes dedicated customer support with faster response times, ensuring a seamless shopping experience. Exclusive Perks: As a Best Buy Plus™ member, you gain access to exclusive perks and discounts. These can include special member-only offers, early access to sales events, and exclusive deals on select products. These perks enhance your ability to find great deals and take advantage of discounts, maximizing the value of your membership. Tech Support and Services: The membership also provides access to specialized tech support and services. Whether you need assistance setting up a new device or troubleshooting technical issues, the dedicated support team is there to help. This additional support can save you time and ensure a smooth and hassle-free experience with your purchases. Yearly Membership: The Best Buy Plus™ membership is billed on a yearly basis, offering convenience and savings over the long term. By opting for the yearly membership, you can enjoy the benefits continuously without the need for monthly renewals. Value for Tech Enthusiasts: The Best Buy Plus™ Yearly Membership is especially valuable for tech enthusiasts who frequently shop for electronics and related products. The combination of enhanced benefits, exclusive perks, and specialized tech support makes the membership a worthwhile investment for those passionate about technology. Pros: Free shipping on most items for added convenience Extended return windows for greater flexibility Dedicated customer support with faster response times Access to exclusive perks and discounts Specialized tech support and services for added convenience Yearly billing for continuous benefits Great value for tech enthusiasts and frequent shoppers Cons: Membership is tailored to Best Buy customers and may not be as valuable for those who do not frequently shop for electronics In conclusion, the Best Buy Plus™ Yearly Membership offers enhanced benefits, exclusive perks, and specialized support for tech enthusiasts. With features such as free shipping, extended return windows, dedicated customer support, and exclusive discounts, the membership provides added value and convenience. If you frequently shop at Best Buy and are passionate about technology, the Best Buy Plus™ Yearly Membership can enhance your overall shopping experience and provide long-term value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a terrific value! We've used it for several purchases in the past but only recently did I learn how valuable it could be. I purchased a dishwasher that ended up being everything I didn't want in an appliance! I was thankful I had an option to trade it in within 60 days. Even though I chose to spend more for the 2nd dishwasher, I ended up with a great appliance. That would not have been possible without My Best Buy Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new HP about a month ago. Adam in computers was our salesman. He was so very helpful and answered all our questions. I felt completely confident in the information he gave me. The only part that I regret is purchasing the WebRoot security. My computer did get hacked and it was a real mess. I have since deactivated WebRoot and went back to Avast. I believe your WebRoot cost 49.99. I woud be happiest if that would be refunded :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership—I use it whenever I need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership; I use it whenever I need to make a purchase I can trust. The price is excellent, the support is unlimited, and I also love the security they offer—it instills confidence in me with every purchase I make. Furthermore, they offer a wide variety of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We Love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been a go to. Even more in today’s competitive market with no brick and mortar locations anymore. Best Buy always has what I’m looking for. Thank you Best Buy for allowing my family to set up our new home with our Samsung Bespoke Refrigerator, Washer and Dryer & Sonos Home Theater Equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus™ membership for a few months now, and overall, it’s been a great value. The free 2-day shipping and exclusive member pricing have definitely helped me save both time and money — especially during tech drops and seasonal sales. I also appreciate the extended return window, which gives me peace of mind on bigger purchases. If you shop at Best Buy regularly, especially for electronics or appliances, this membership pays for itself pretty quickly. Only downside: I wish there were more perks tied to in-store experiences, like early access to hot items or bonus reward points. Still, I’d recommend it to anyone who shops Best Buy more than a couple of times a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth The Price!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership Is Real Value! I’ll Definitely Keep It Renewed. In Merchandise Discounts And Geek Squad Support, It’s Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peacw of min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been totally worth it. I save money with member pricing, get extended return windows, and the Geek Squad support alone makes it a great value. I shop at Best Buy often, so the benefits add up fast. It gives me peace of mind knowing I’m covered and getting the best deals. Highly recommend it if you buy electronics more than once or twice a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who shops for tech, home essentials, and gifts all year round, upgrading to the Best Buy Plus membership has been a total game changer. The moment I signed up, I noticed the difference—not just in savings, but in the overall experience. Here’s why it’s absolutely worth it: • Free 2-day shipping on nearly everything I order. No more waiting around or scrambling for last-minute purchases. • Exclusive member-only deals that actually save real money. I’ve already saved more than the cost of the membership just in my first couple months. • Extended return windows, which give me peace of mind, especially for higher-ticket items or gifts I’m not 100% sure about. • And most underrated: early access to sales. I beat the crowds and got exactly what I wanted during major promo events—no stress, no sellouts. For anyone who shops Best Buy even a few times a year, Best Buy Plus pays for itself quickly—and if you’re a frequent tech buyer or like staying on top of the latest gear, it’s a no-brainer. Combine the perks with Best Buy’s already solid customer service and price-matching, and it honestly feels like a VIP pass to smarter shopping. Highly recommend! It’s one of those memberships you don’t realize how much you needed—until you have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the membership helped with the cost of a new phone. Can't say anything bad about staff on this trip, but Liam was wonderful - very patient with me - he was a huge help with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New French door refrigerator makes 4 types of ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. I had a wonderful delivery and set up. I have only had the refrigerator for a couple of weeks and I love it. Lots of space a plenty of just in time for summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership with real benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Best Buy Plus membership and it has been well worth it. It gives access to exclusive deals that are not available to regular customers, along with more flexible return and exchange options. I was also able to make several small purchases using reward points earned from promotional items, which was a nice bonus. The membership itself is very affordable and provides a lot of convenient and flexible benefits. I absolutely recommend this subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints but I wished I used it more. I would recommend getting it if you shop a lot here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had horrible experience ordering half of my appliances from loews to the point even the installers said why didn't you go to loews. My experience with best buy/this purchase was so amazing it was to good to be true. From the moment I walked into the store the manager met with me and guaranteed they would rectify any and all prior dealings as far as appliances. With my anxiety and just going through the issue it took me a month of looking at the card she gave me. From taking that deep breath and walking in that same manager remembered and made EVERY point of all things regarding appliances so seamless. They even corrected and verified the prior loews mishaps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if you shop at Best Buy regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a generally positive experience with the My Best Buy Plus membership. If you make frequent purchases at Best Buy, the member pricing and exclusive deals can add up over time, especially on accessories and tech upgrades.

    I would recommend this to a friend