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Customer reviews

Rating 4.2 out of 5 stars with 37886 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 37,886 reviews
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership proved to be a real value. Easily reducing my overall purchase price, as well as the additional benefits of free delivery, price, matching, etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. This makes sense to have and helps towards a variety of purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership for Tech Lovers Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy membership and Great rewards, exclusive deals and fast delivery. The team is always helpful and I save money on every purchase. Totally worth it for anyone who shops tech often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for some, may be a waste for others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help and support is hit or miss - sometimes helpful, sometimes rude, sometimes nothing much at all. Support is overseas-based, so complicated situations require more time and more explanations. If you shop at Best Buy frequently, you may be able to get some better prices. The extended return period is nice, as well as the longer price guarantee.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We know it's important to get the support you need with an account or purchase. If you need future support, our social media team is happy to assist online. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Like the old systems better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new membership plan is just ok. I don't really like it very much because you all took away the points systems where you accumulated points that was a dollar value that you could use on purchases. Now I get it you have discounts that are for the Plus members only but the old system allows you to use your points on any item in the store.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service and the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without this membership just membership is amazing and gives you a peace of mind knowing that you're well protected on anything that you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my membership had great service would recommend it anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the number one place to purchase top quality appliances and televisions . Thats why Best Buy is still around when others have went under!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Distance drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of your employees would help me put the 65 inch tv in the back of my truck and I’m 75 years old with a brace on my left knee and luckily a man volunteered to help me and tied it down. Tv made it home safely….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth taking a membership as it enables us to return the product window by 90 days and it gives discount sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives you more protection than if you don’t have it. The protection extends to 60 days of price match guarantee if the item is reduced. That in itself is pretty good. Also, the ease of returns/replacement is worth it. As long at the notifications do overwhelm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny – Saved Over $300!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy Plus for $49, and I can honestly say it paid for itself many times over. I purchased both an iPad and a Samsung device and ended up saving more than $300 thanks to the exclusive member deals and discounts. The savings were immediate and made a huge difference. If you’re planning to make any major tech purchases, the membership is absolutely worth it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has been very helpful I’m definitely impressed as customer service is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. It helped me purchase a few items that really made sense for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership helped me a lot even if I barely used it! I got an amazing deal on suitcases for my whole family, which shows that the membership is not just limited to electronic devices, but a plethora of things. Although I found myself not purchasing from Best Buy often, it was amazing to hop onto the app and see the cool deals they offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A membership program worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the peace of mind that this membership program offers. I purchase electronics frequently from Best Buy because of the confidence and the membership also offers discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just signed in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just started and no complaints. Nice review system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of coupons and reward with the card so you can purchase what you need for discount prices well, please with the service of the card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is for life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is an opportunity to receive not only offers and discounts, but also to be up to date on every new item in household things and technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ membership = More benefits, less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I joined My Best Buy Plus™! The deals are amazing, and I love getting special member pricing before everyone else. Free shipping is a huge bonus, and the return window is super helpful. Honestly feels like VIP treatment every time I shop.

    I would recommend this to a friend