Customer Ratings & Reviews

Best Buy Plus membership is a solid one for frequent shoppers. Totally worth it - free 2 day shipping, extended 60 day return window and exclusive member deals in my first few purchases! I'm a tech enthusiast but generally for anyone this is a good option between no membership and the more expensive Total plan. I scored great discounts and benefits signing up, thinking I should have signed up years back to get rewards on all my tech purchase.

I signed up for My Best Buy Plus not expecting much, but it’s been genuinely useful. The member pricing and extended return window have already saved me money and made bigger purchases feel way less stressful. It’s one of those memberships that actually adds convenience instead of just perks on paper. If you shop at Best Buy even a few times a year, it easily pays for itself.

We specifically purchased the membership as we were buying some TV's and peripherals for an apt. move. Wanted to make sure that we had best price guarantee and this membership paid for itself in our savings

It’s a great buy especially if you’re not 100% certain the item will fit your needs. The 60 no risk return period alone is worth the piece of mind on a large purchase.

This membership is very useful and offers good value for the price. I like the member discounts and the extra benefits like tech support. It makes shopping easier and gives me peace of mind with my purchases. I would recommend it to others.

The membership is great because I get a great discount on everything I want

Although I have not yet used my membership, I feel comfortable knowing that I have a team I can rely on for expert support and service.

I’ve been loving my My Best Buy Plus membership! The savings are fantastic, exclusive discounts and special offers have already paid off, especially on my recent PC parts and other stuff I've purchase. The free shipping is super convenient, and everything arrives quickly and in perfect condition. I also appreciate the early access to deals, which makes snagging popular items a breeze. Best Buy’s customer service has been top notch throughout, and the membership makes shopping feel like a VIP experience. I’m seriously considering upgrading to get even more perks because this has been such a great value. Highly recommend My Best Buy Plus to anyone who shops at Best Buy regularly!

My Best Buy Plus membership is very useful. It offers great deals, member discounts, and special offers throughout the year. I like the extra savings and the peace of mind when buying electronics. If you shop at Best Buy often, this membership is definitely worth it.

I writing to express my sincere gratitude for the excellent service I have received. Your team has been incredibly supportive and helpful. Thank you for your dedication to great customer service.

This membership allowed me to get a protection plan on my oculus 3s purchase while having a good price. The fact I know what I can get with my purchases makes it so much better shopping at BestBuy

I was told what I needed to get by Geek Squad. Instead of confirming they do didn't have that part in any of their stores he handled me a powered serial port that he said should take care of my needs. It did not. He said I could return the part if it didn't work, and when I did see him to let him know, he got very indifferent and stuffy about the whole issue. Thanks for nothing and two wasted trips from Guthrie to that store location (Quail Springs).

High value in this, love the raincheck options as well

I recently purchased a laptop from Best Buy, and unfortunately, it turned out to have a small issue right out-of-the-box. I was expecting a bit of a hassle, but the team at Best Buy completely changed my outlook. They went above and beyond to make things right - helping me troubleshoot the issue, offering quick solutions, and making sure I left completely satisfied. Their customer service was outstanding from start to finish - Friendly Comm Professional Comm And generally committed to helping. It's rare these days to find a business that truly stands behind their products and treats customers with care. I'll definitely be coming back for future electronic purchases. Lake Jackson, Tx

Usually when you buy something at Best Buy, you get only 14 days to evaluate if you really like the product or repair/replace with them in the unusual event the product is defective. Them you're stuck with dealing directly with the manufacturer. I became a member and when my purchase of an e-scooter that turned out to be defective after the 14-day window, BB tool the thing back with no questions asked for a FULL refund!! Very happy!

Many services today dont even offer 30 day return windows let alone 60. You no longer need to sit and worry about a return deadline when testing to make sure something works for your setup and is to the quality the marketing led you to believe. You can take your time and make sure every single purchase was the right one. Every other perk? The shipping cost reduction, better deals, rewards points? Turn this into a no brainer situation for anyone who finds themselves in need of anything tech

The My Best Buy Plus™ – Yearly Membership is one of the best value membership programs I’ve used. From the moment I signed up, the benefits started to add up fast. If you shop regularly at Best Buy — whether for tech, appliances, games, or accessories — this membership pays for itself many times over throughout the year.

Have not used the membership benefit yet. Only drawback is that my credit appication was turned down. Still had the cash when I walked into the store for a desktop purchase.

Best buy for many years dare I say decades has been my go to for all things in electronics, PC's, TV, Home Entertainment and much much more. My Best Buy Visa Card makes Best Buy an even better when looking for deals, specials and more! My whole Family Loves what Best buy has to offer and using our my BEST BUY plus memberships makes it even better with savings and membership only specials and promotions and savings

I’ve only had Best Buy Plus for a month and honestly, I’m loving it. I've Saved over $150 right away on a new monitor, which already paid for the membership. Even smaller stuff like headphones and smart home gear had surprise discounts and the free 2-day shipping with no minimum has been super convenient. The 60-day return window makes me feel way more relaxed when buying tech. If this is what one month looks like, I’m excited to see how much I save this year