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Customer reviews

Rating 4.2 out of 5 stars with 38091 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 38,091 reviews
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could have got it help me get a brand new IPad then Apple Pencil and the Magic Keyboard for only 699 for all of it and I will be continuing to pay for my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We think this membership will be of value to us. We have not had a chance to use it yet but from everything we have heard, we will be pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great place help as you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retail space is important as there are many models that portray a similar product but are difficult to really see the out come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an incredible experience at Best Buy! My rep was absolutely amazing—so patient and knowledgeable. They helped me set up my new computer, transfer all my files, and even took the time to show me how to use my laptop efficiently. Their professionalism and kindness made the whole process smooth and stress-free. I highly recommend Best Buy for excellent service! from United To Thrive Care Agency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing this membership. So far no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used my membership for anything yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75-in TV that I bought having so much fun it has a good picture I'm having no problem with it I am enjoying my new TV Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years in, and loving the Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when I first signed up, but after 2 years I’ve found it’s easily worth my money. I’m able to take more risks when purchasing something, knowing that I have 60 days to return - either because it didn’t fit my need, or a problem showed up after 30 days allowing me to exchange it for a working product. I’ve also been able to price adjust when sales up to 2 months after come up which has been amazing. I used to spread my shopping around, but as of now all of my electronics purchasing goes through Best Buy and it’s been greatly. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it when planning on making big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice option for big purchases and when they have promos going on. Otherwise not sure if I plan on renewing. Member deals don’t seem to be that worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geat support if they speak US English

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great if you get tech that speaks understandabel English, I had to talk to three techs until I gone someone that undersstood me I him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership more than paid for itself this year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team member who helped me with my laptop purchase suggested a My Best Buy Plus membership, noting that it would provide a price-match guarantee in case the laptop went on sale in the coming weeks. That scenario played out, and I was able to put $250 back in my pocket thanks to this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you a member ? if not then join us today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership lots of cool perks and benefits and perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Membership !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership !! Love it !! Definitely will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughts on shopping computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always thought highly of best buy, before best I tried other shops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancel membership before automatic renewal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salespeople are pushy ! I felt like I was in a used car dealership ! You’re basically forced into buying the membership. Don’t be fooled by the installation claims. The delivery people are great but basically plug in the appliance but do not install water or gas lines unless you have newer construction.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your installation and store experience can be difficult. New construction is optimal as everything needs to be up to code to avoid damages for appliance installs. If you need support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you see the benefits you get for having the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team and helpful members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly so far ever time I've shown up with an appointment or an issue everyone has been super helpful and I enjoy the experience of buying with best buy When I got my computer the person there was able to show me what they actually had available in store and I ended up leaving with a better computer for my price range then I what I went in looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the money. The warranty you get pays for the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very helpful with any and all questions that I have for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus = Added Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our selection and purchase of our new TV at Best Buy was made much easier with the support of knowledgeable staff. They explained the advantages of BestBuyPlus membership that gave us peace of mind with the purchase. We are really pleased with both the purchase and the assurance membership provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn't want peace of mind?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership gave me peace of mind knowing that I had up to 60 days after my purchase to receive an even better price, should a price drop occur within their store, or even their competitors stores. With holiday sales approaching, this was invaluable. Plus, the additional perks and offers with this membership are terrific!

    I would recommend this to a friend