Customer Ratings & Reviews

There's plenty of perks sought out for in a BestBuy membership including general discounts, oddly enough open box discounts which can be cool, free trials like Youtube Premium for those who haven't tried it, occasionally free gifts like Discord Nitro for new users with purchase, extended return times/warranties and free shipping is always nice. I honestly only joined the membership in hopes of getting a better placement in purchasing an NVIDIA 50 series graphics card on launch date or around that time: "Early access to hard-to-find products. As a Plus member, get a jump on high-demand products.". Alas, it did not help me here. Nonetheless, if you're a Tech Enthusiast or looking to supply your home with a nice variety of electronics or appliances, I would still recommend giving a shot at a BestBuy membership.

Was great while I had it. Worth it even if you purchased from Best Buy once a year. I however, do not planning on buying anything for awhile (one year) and saving up money for other things, so I cancelled mine. But I would get this again in a heartbeat, when I am ready to buy from Best Buy again.

Best Buy Plus isn’t just a subscription — it’s a true VIP experience for anyone who values quality, comfort, and smart shopping. Since becoming a Best Buy Plus member, I’ve discovered a whole new level of service. Every purchase now comes with not just a discount, but the feeling that I’m truly being taken care of. Free and fast shipping is a huge bonus, especially when ordering larger electronics or home appliances. There’s no need to wait in lines, hunt for coupons, or rely on seasonal sales — with this membership, the savings are instant and available on the products I actually want. I’ve already upgraded my home appliances, bought electronics for work, and treated my family to meaningful gifts — all while saving hundreds of dollars. What really impressed me is the exclusive access to special deals that regular shoppers don’t even see. It feels like a private sale, just for members. I also want to give a shout-out to Best Buy’s customer service — professional, fast, and always ready to help. Every question is handled quickly and clearly, without stress or long waiting times. Best Buy Plus isn’t just smart — it’s convenient, rewarding, and genuinely enjoyable. I’d recommend this membership to anyone who shops for tech and wants the best deals while saving time and money. With Best Buy Plus, you’re always one step ahead!

So back several years ago as a bestbuy credit card holder, i used to get 45 days return but that quickly change. Infact i even had the gamers club membership where bestbuy would give you 20% off on just about any game except the super popular ones but still awesome. I do wish they would bring that back. Anyways fast forward to today and now you have a meager 15 days return which makes things difficult if your product malfunctions you are pretty much stuck with it unless you buy the additional protection plan. I purchased this membership solely to have peace of mind on returning a product if it malfunctions or doesn't perform as the manufacturer states, this happened to me with a Segway Ninebot Max G2, things have been fixed on it now but it took several months of us being beta testers. So if you want to be able to have a 60 day hassle free return policy, please get this membership, its definitely worth it. There are other perks included like getting $5.00 rewards when you spend $100.00 on a product. For me its not a big deal to earn points as i spend thousands yearly here but with this new paid membership i no longer have the need to do that in order to keep a specific membership status. I will eventually upgrade to the total protection membership but need more customer experience feedback before i spend $130.00 more per year. Anyway, its worth it and i highly recommend it as a customer to you another fellow customer.

I canceled this membership and card due to unavoidable circumstances. Thank you

I didn’t have much time when I went to Best Buy because I was on my way to the airport, but I stopped in because it was tax-free weekend. I found a very knowledgeable sales person who helped me select the right TV and sound bar and mounting bracket. I left there smiling When the geek squad came, it was a complicated amount, but they had absolutely no problems. The two of them were knowledgeable and polite and fast. They stay to set up the TV and subwoofer. I highly recommend them.

I love Best Buy they are so helpful. Purchasing products and getting information about them is super easy with them and I always go here for my electronics. My membership helps me get great discounts on products as well.

I signed up for the My Best Buy Plus™ membership thinking it might be a nice perk—but it’s turned out to be one of the smartest purchases I’ve made all year. What impressed me most was the exclusive member pricing. I can save hundreds on a new desktop and some sound systems just by being a member. And when the price dropped a few weeks later, Best Buy refunded me the difference—no hassle, no questions asked. That kind of customer-first approach is rare these days. Shipping is always fast and free, and I love that I get early access to deals before they go public. It feels like I’m part of a VIP club without the VIP price tag. If you shop at Best Buy even a few times a year, this membership pays for itself. It’s not just a loyalty program, I do really think it’s a smarter way to shop.

i dont like having to decide in a rush, so even though i'm famous for spur of the moment purchases i want to have some time to decide if i want to return an item. the 60 day return window is worth it for me

Picked up 2 of these at purchase to replace a pair of 24 LGs. I'll admit, I didn't realize they were 240 Hz monitors until after purchase. Kinda threw me, but they're easily clocked to anything below without issue. Running on both linux and win platforms with a 7900XT, I push outs from DP but scale down to HDMI at the sending side. I'm not the most fickle on monitors and the wonky cabling might be quality degrading, but I don't like being jerked around. In this case, I don't feel jerked around. I think Best Buy did me a solid, so... review time!

Well my experience started with customer service. Lynda was awesome. She helped us with purchase and was pleasant, and very knowledgeable. Our best buy membership has everything in it that we needed and no gimmicks in-between. My rating was excellent and for some reason it doesn't accept my stars !!

This is my first time using this specific membership. Its been a year since I had it. So far, its been a satisfying experience. The perks such as the reward certificates that you get for BestBuy purchases provide an incentive to purchase other items in the store with significant discounts. This is just scratching the surface as far as what the membership provides. I have the BestBuy plus which has been good so far.

It’s only been a few weeks since I signed up but the rewards I am able to glean from the program seem to be great. I guess I’ll know more over time which will inform my decision to renew next year.

I pay for this membership because it: • saves me money on products I definitely buy at least once a year -- more money, in fact, than the membership costs. • provides, at times, priority access to products, accessories, and extra discounts. With my usage pattern, this makes sense.

The member only price savings has already made this purchase a successful one. The sales people acknowledge and thank you for being a plus member. The progam benefits has already paid for itself.

This membership really comes in handy because not only do it keep you up to date with all cool new and old products, sales, but most of all it helps you save money while gaining rewards at the same time!!

I’ve had the My Best Buy Plus™ membership for a few months now, and I honestly wish I had signed up sooner. It’s one of the best value subscriptions I’ve come across in retail. From the moment I joined, I started seeing the benefits — especially the exclusive member pricing, which already saved me more than the cost of the membership! I recently purchased a few big-ticket items (a PS5 accessory, a coffee machine, and headphones), and the savings alone were impressive. What I also love is the free 2-day shipping with no minimum — super convenient, especially when ordering tech or gifts at the last minute. The extended return window gives me peace of mind, and their customer service has been excellent every time I needed help. If you shop at Best Buy even occasionally, this membership is 100% worth it. And if you shop there often, it’s a no-brainer. Best Buy really nailed it with this program — it feels like they actually reward loyal customers. Highly recommend it to anyone looking for real value and perks without the fluff!

The benefits are worth it. I've put off signing up, but I'm glad I did!

I purchased this last time dealing with Geek Squad. So helpful with every event, like having my own IT team.The savings along on special deals far exceeds the little cost. Highly recommend this to everyone who shops at Best Buty!

It’s nice to get deals even after you purchase an item but, I wasn’t informed I had to bring the item into the store to claim the deal on the day it was going on. Regardless it’s nice having more time to return things if something goes wrong.