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Customer reviews

Rating 4.2 out of 5 stars with 38145 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 38,237 reviews
  • Rated 5 out of 5 stars

    Perks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the perks that comes within the membership, It has been easy to return, to get my Electrical purchases fixed quick and in short perfect for a BestBuy user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. There seems to be many benefits to having his membership but it's too early to tell since I haven't made that much use out of the benefits yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Very nice to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent but nothing to brag about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not bad if you buy a lot of stuff and need longer window for returns . otherwise makes no sense cuz i dont see many other useful benefits like the old membership .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Exceptional Experience!** This was the most amazing experience I have ever had. The crew was incredibly polite and helpful. My TV was delivered in perfect condition. They made sure I understood every single function and operation of my new TV. I have already given out numerous referrals for both the product and service, and I am 100% sure I will continue to share how great this experience was. If you want great service with an amazing delivery team, please use this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if u buy a lot of stuff from Best Buy, it helps you save lots of money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i appreciate from this membership the most is the expanded return policy period and the member sales. Its already saved me money and paid itself back from the savings I've gotten. Sure you gotta be more savvy and check back occasionally online on products youve purchased recently to get proce matched deals because you get access to so many sales, but as a bargain hunter, this is a great tool to have in your arsenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost of the membership. Easy returns and exchanges and flexibility when wanting to test out technology without feeling trapped by a purchase. Especially with higher cost items. Just spend the $50 and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership with Best Buy, not only do get the best deals but ability to the geek squad available to help with any technology questions is a blessing in this society. If you go to the store at least 3 times throughout the year then the membership pays for itself, it's 110% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave me the timing and flexibility to get our entire sound system just right. I was able to really test the products and move them around while feeling like I had an abundance of time and space to make the best decision for our family. It was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the My Best Buy Plus™ membership, and so far, it has been a valuable addition to my shopping experience at Best Buy. The combination of free shipping, exclusive discounts, extended return periods, and the rewards points system makes it a worthwhile investment. While there is a yearly fee, the savings and benefits more than justify the cost. The membership is particularly beneficial for frequent Best Buy shoppers who can take full advantage of the exclusive deals and member-only perks. I highly recommend the My Best Buy Plus™ membership to anyone looking to maximize their savings and enjoy a more rewarding shopping experience at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it if you want to try your luck with today's "quality laptops and other electronics" Gives you extended return period for only $50 a year. I think it's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is worth the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, our second washing machine works! The first one was defective. One delivery guy had quite an attitude, but the second guy was pleasant. The $300 drawer (that we paid extra for) is dented, but we'll live with it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Steve! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when I received my laptop so far so good I really haven't used it, but knowing that Best Buy keeps us updated helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this product. And so far, it's paid for itself 4 times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some great benefits and rewards at a good price. You will get your money back by joining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value, especially on sign up. Seems like a good amount of perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and Helpful. Always a plus to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hardly ever use it. My purchases at Best Buy are usually for appliances and I get those in frequently. In general I like Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Started off great, but no additional savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plus started off great, but soon didn’t save any additional money since it was one of the few things bought during the last year.

    No, I would not recommend this to a friend