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Customer reviews

Rating 4.2 out of 5 stars with 38302 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 38,301 reviews
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program to get into if you buy something and within 60 days, it goes on sale. You automatically get your money back. All you have to do is stop in the store and they credit you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use it except to save $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the purchase but I’m confident that this is a value at this time of being charged for every thing to the maximum benefit of the seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is the best for quick service needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership help me to purchase items and pay for them on monthly payments. I get the best quality of purchases and sales on washers, dryers, stoves, Tv and all house items thats necessary. The service is great and so is the managers and sale people. They make sure any problems I had with shipped items was corrected and in store purchases also was Ttaken care of. Keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have saved a lot of money with the 60 day price match guarantee. I think I saved like $500 on price match after purchase. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a computer and a month later it went down in price by $150. i went in and they refunded me $150 no questions asked. paid for the membership 3x over. totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the membership and am unsure of its perks. I am however in the market to purchase a Tv and a few other things. I look forward to learning more about the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very friendly. He was concern of what needed to be corrected. He handled the situation and made sure I was satisfied. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I applied for this membership when I purchased an air fryer. Best Buy offered $40 off the fryer. I need to see member-only offers, and hopefully can take advantage of the membership. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saves me money and allows me way more cushion time to decide if I want what I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support! I love the team! They are very supportive!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returns and warranty upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the return policy and upgraded warranty options for my MacBook. Still to be determined how much I will use my membership. Haven't shopped in Best Buy for awhile, but the deal on the MacBook was stellar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated with communication by Beat But staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership when I biught my new Hisence TV over the phone at Best Buy. The worker on the ohine said that the delivery guys would take TV out of box, put stand on it and place on the TV stand. The delivery guys said that it is out of their ability and that it would cost another $200 to do this. Frustrating that the phone staff did not know what was possible and also the delivery guys did not know what the phone person had told me. Especially frustrating that i could never talk directly with Best buy staff from the Coralville, Iowa store. I dont think the membership purchase was really worth it for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, James! Thank you for sharing this review, although we hate to hear you were given conflicting information regarding the installation of the television you purchased. We would like to learn more, and see if we can help in any way. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to visit with Geek Squad to help me with a tech issue. I very pleased with the knowledge the associate had. She helped me with my issue and showed me a couple more tech options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ♥️♥️♥️♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pc omg crazy Fortnite 400 fps ahshshshshdheheejjeeulocura guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy plus membership because we usually make a large purchase at least once a year from BB. The benefits include a sixty day return policy which it’s important to me and which is why I visited BB recently. My recent return was so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We arrived at the store and were greated by a person that directed us to the department we needed. Then Richard arrived to help. He was very helpful and gave us various choices of product. we settled on one product and he checked us out explaining every thin in full detail. I would definately us Richard again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it every step of the way, I have used my price match 2 times since purchasing the membership and it saved me over $200 within just a week of ownership! Would definitely recommend buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for Persistent Shoppers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to visit or shop from the store a few times with ticket items in the hundreds, the plan is the way to go as some of the flash sales are truly money-savers... bought the Chromebook I'm currently typing on for 50% off in such a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it do easy to manage our purchases and browslng.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership. Lots of coupons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im looking forward to using my coupons. I was set up for the plan automatically. Im looking forward to using the coupons soon.

    I would recommend this to a friend