Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38717 reviews
(38,717 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good deal n nice to experience good stuff..
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this based on recommendations from the associates that helped us purchase our new LG tv, and it was a great price. The associates were excellent, all were helpful, honest, friendly and polite. Would be the first people we call with any service needs or issues!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price bestbuy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth the price for bestbuy plus membership if you shop regularly from bestbuy and they do price match with major sellers includingAmazon. I get better prices on items and also recieve members only deals monthly.
I would recommend this to a friendRated 4 out of 5 stars
Love you when you make a purchase ONLY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy! However….Geek Squad installer never answers our text or returns our calls when we have an issue with our new television. He even gave us his work cell number. Even our local BB manager can’t get them to call us. The “in store” Geeks are very helpful. Membership is beneficial for installation only basically.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love the membership, but I haven’t received noth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what you’re talking about. All I bought was a PC and I love it. What else do you want? I just love it. I didn’t get no sale. I didn’t get anything. I paid it off quick
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus is a Plus!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signed up when I made a big purchase and saved over $100 and have been getting great deals, updates and info ever since!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We spoke with employee names Glenn and he was by far the best employee we've ever felt with!!!! 10/10 recommend asking for Glenn. We used him in the laptop area but he also works at Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Love BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Value — Best Buy Membership Pays for Itself! I’ve been a Best Buy member for a while now, and I can confidently say it’s been one of the best memberships I’ve signed up for. The savings on purchases, exclusive member deals, and special discounts have easily covered the cost of the membership. One of the biggest perks for me is the free shipping and faster delivery, which makes online shopping so much smoother. The extended return window is also a huge advantage — it gives extra peace of mind, especially when buying tech or gifts. The member-only promotions and early access to sales have helped me score some amazing deals that I wouldn’t have gotten otherwise. On top of that, the tech support benefits and protection plan discounts are really helpful, especially for bigger purchases like laptops, TVs, or appliances. Overall, the Best Buy membership is 100% worth it if you shop there regularly. It’s saved me money, time, and stress — highly recommend it to anyone looking to get the most out of their tech and appliance shopping!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This was for a repair - not installation.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jaden once again saved the day. He found the problem within minutes of arrival and plugged in the cords that had been accidentally disconnected by my cleaning lady. Now, my initial call to Best Buy was not handled correctly. The person took all my information but never told me to expect an email from Best Buy with a link that I had to use to pay for the service. Consequently, I received emails from BB stating my appointment would be cancelled due to failure to pay. I called best buy again and the agent got everything fixed correctly, and asked me to stay on the phone until I'd received the correct email and go it all paid for. Thanks to him, everything got fixed. The Chat Bot on the Best Buy web site is awful. It doesn't understand anything you are trying to tell them and eventually they just transfer you to a person. Very frustrating dealing with their website!!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good to have when you buy products from Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Beatbuy membership is nice to have when you buy from Beatbuy. The membership often beings lower prices and more rewards for the products you buy ar Bestbuy and Bestbuy.com
I would recommend this to a friendRated 5 out of 5 stars
Lots of security and nice perks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was incredibly useful to me. A 60 return window made me much more willing to try products knowing i could return them later if they didn't meet my standards. The additional protection on my purchases were also very nice to have.
I would recommend this to a friendRated 4 out of 5 stars
Best move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convinced with credit card to offer great pricing and financing.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Good discounts, missing point system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've made a lot of purchases this year and for smaller online orders this is worth it on shipping. For other purchases there is often a discount but the discount does not always seem exclusive to members. Gone is they point system they used to have. I actually liked that as it gave you a measure of your loyalty. Whether that was worth much or not, it felt valuable somehow. I'm mainly concerned at this point with supporting competition for Amazon and having a local physical location to go to. So if the membership helps them out, great. Hard to think of Best Buy as a disadvantaged 'local' business but seems that way these days!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Best Buy Rewards Points are available for our Best Buy Credit Card Holders aside for promotional offers that may be member specific. If you would like support with any concerns please reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 4 out of 5 stars
Best Buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value because of the price match guarantee. We bought a LG washing machine last month and the price went down last Friday and we got a refund back because the washer price went down during Black Friday.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recent reviews of Whirlpool freezers highlight a few key points. Many users appreciate their reliability and spacious designs, making them suitable for families. For instance, the Whirlpool 15.7 cu. ft. model is noted for being compact and garage-ready, featuring reversible door hinges and a frost-free operation, which adds convenience. Customers also often mention good customer service experiences, although some users have reported minor setup issues. Overall, Whirlpool freezers tend to receive favorable feedback for their performance and durability, making them a solid choice for home use. If you’re looking for specific model recommendations or more detailed user experiences, I can help with that too!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent with real benefits for frequent shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership has been a great experience. I really appreciate the free shipping with no minimum purchase, which makes it easy and convenient to order online without worrying about extra costs. The exclusive member pricing has saved me money on bigger items like TVs and soundbars, and the extended return window gives me more confidence with my purchases. Another benefit I really value is the peace of mind of having access to Geek Squad support and protection options when needed. Overall, the membership more than pays for itself, and it adds extra convenience every time I shop at Best Buy. I would definitely recommend it to friends and family who shop here often.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my best plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the longest time i didnt like best buy yhey were always expensive and felt wasnt for me till i got i into pc gaming the get deals thru out thw year and membership pays for its sell after a few purchases
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what makes Best Buy truly different from other retailers. This gives you piece of mind of any price changes that happens after your purchase. I actually had to file a discounted price review 3 weeks after my purchase. And within 30 mins, they resolved it. You also get discounts in other software areas that compete with large scale discounters.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Wasn’t able to use my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went fine glad idea was in stock. Was unable to use my membership because I put the idea in my grandsons name . Plus cashier said I did not a discount before I put it in his name. So what’s the since having a membership. ????
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it if it's free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership got me free delivery on a new TV and added peace of mind for any tech issues with said TV. However-- for an annual membership price I would expect a year of membership. When I called in to cancel it so it wouldn't renew 10 months from now (once I've forgotten it), I was told the membership (and related perks) would be canceled immediately. I had the membership fee waived as part of some campaign, so it's no skin off my back, but if I had paid the sticker price I would be much more annoyed. Cancellation process needs improvement. Not sure I'll purchase again. 4 stars
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friend
