Customer Ratings & Reviews

As good as it is for new customers. How fast to get on to have good credits

They helped get the memory from my old phone which I really needed!!

It's great to be a member, in addition to very good discounts, various facilities for exchanges and returns, and not to mention the very good service, with excellence.

I have received tons of discounts on usable products

I've been part of the My Best Buy Plus membership for a year now, and it's been awesome! The free shipping on eligible purchases has saved me a ton, and the extended return policy gives me peace of mind. The exclusive discounts are a big plus, and the customer service has been super friendly and helpful. Just a heads-up: if you don't shop at Best Buy often, it might not be worth it, but for regulars, it's definitely a smart investment!

The membership value is real good if you shop at Best Buy a lot. But it’s true value is in the extended return. Because as most of us realize we tend to forget when we’re supposed to return items so I like that this membership gives me a little extra time to sort out if I would like to keep an item for any reason.

I like the old rewards program. You paid one fee, and that was your rewards program for the 2,3,5 years, whatever program you got,or paid for. Who would still get the lowest price? If you you would find one lower, you will still get a lower price. Now, with this program, we have to pay every month, which doesn't make sense. I think it's just so you guys can make more money. I have gotten a $10 gift card. I try to go use it once but I couldn't. And once I tried to walk in the store for some reason, it disappeared, so I never tried again. I really don't see any benefit from this program.

Great service, great selection, and helpful employees. Everything was easy and efficient. Best Buy never disappoints!

Best Buy Membership - It helps you to get the products in discount and delivers the products without any delivery fee

Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount

seems like a good deal for when items go on sale right after you by them and miss out on deals. good peace of mind. havnt used it yet but sounds good for the value.

I’ve really enjoyed being a My Best Buy Plus™ member. The free 2-day shipping and exclusive member deals alone make it worth it. I ended up saving a good amount during big sales, and I also liked the extended return window—it gave me more peace of mind. If you shop at Best Buy regularly, this membership pays for itself quickly.

The gentleman who helped me buy my new LG TV was great -- knew the products, understood my needs. And the Geek Squad gentleman did a great job of installing the TV -- arrived early, but coordinated that. Great experience overall. Thank you to Best Buy.

This membership has paid for itself. We've only had it a short time but it was worth it for us because of items we needed to purchase. When buying our TV the young man that helped us was very knowledgeable.

The return and price-matching policy is great, and I was able to quickly recover the membership by tracking prices at all major vendors post-purchase and then requesting price matches if a drop occurred. I saved a many hundreds of dollars after two TV and audio system purchases.

The member that sold us our tv was very knowledgeable and kind.

When purchasing my laptop, I added the Best Buy Plus membership. The perks that come with the membership will pay make it pay for itself. I also got a discount on the NFL Sunday Ticket YouTube subscription.

probably the best membership at a store I’ve ever heard of, the deals from here just leave every other store in the dust and on top of that it allows you 60 days instead of 30 to return your items if anything goes wrong

The membership is a great addition, because it allows me to return items up to sixty days. It also allows me to see specials and promotions before nonmembers.

Customer service went above and beyond to get all my data tranfered from my old damaged cell phone. I was very happy with the time and energy they put into helping me.