Customer Ratings & Reviews

I would highly recommend this lap table to every one

Provides peace of mind for hassle free returns for first 40 days. That’s enough time to see if a product will perform as expected

Worth every penny! This membership gives you the freedom of 60 returns which by itself is amazing having that added protection!

This helped me a for price match with god return policy, especially early black friday deals to save a lot of money

If you plan to visit or shop from the store a few times with ticket items in the hundreds, the plan is the way to go as some of the flash sales are truly money-savers... bought the Chromebook I'm currently typing on for 50% off in such a deal!

It was easy to get an appointment at the Geek Squad for a computer repair. The person with whom I spoke made the appointment for an after work time and took copious notes on the issue I was having--including that I need my computer for work and could not leave it overnight. When I arrived they said I needed to leave it for several days, though I offered to stay and wait however long was needed--Oh no, I was told, there are so many others before you. I left with no help, having added time to a long workday with no reward. I understand others needing attention and taking my place in line. What I do not understand is being told something can happen if I can wait, arriving and being told that was not possible. That is not a responsible way to treat customers.

I purchased a set of 3 gateway eero pro 6 plus internet mesh modules and when the price decreased having the membership Bestbuy matched the lower price. I was so happy with how the membership worked I purchased another 3 units. Great product and a great company.

Seems to be working just fine when we have an appointment scheduled but too many notifications for items we are not interested in.

Your online help desk is the worst is the worst I have ever had to deal with. Will never waist my time with them. The in store help is the best. Out sourcing yo help desk overseas is a big mistake. I can’t understand any of the people on the phone. Not good Best Buy.

I don’t work for best buy, but I do highly recommend buying this membership especially if you know you’re going to buy or shop here a lot. Staff were great in explaining things before you buy this membership. Even after a long time of being a member, the staff will remind you or offer you exclusive membership deals and prices when you buy later on.

Been able to return items after a period of time it is s real value and been able to use Geek also.

Best Buy Plus has been great for me and my family when shopping for all our tech needs. Best Buy also has always honored the price match guarantee, which together makes this a great membership for me to have

It is nice to have the benefits offered here, but I did hope for more when the opportunity presented itself. I have spent a good share of my budget over the last year updating my life; I hope that they will continue to support the investment I have made in them!

used this service to have my new phone uploaded with all the data from my old phone, and was given instructions and help in becoming familiar with the new interface. The agent was very helpful and patient with me.

We received good advice. We also received very good support in solving issues during the computers set up.

I recently subscribed to My Best Buy Plus service, and it’s been a great value. The free shipping and access to exclusive deals have already saved me a lot. I especially appreciate the tech support, which has been super helpful for setup questions on new gadgets. Plus, the extended warranties offer extra peace of mind. If you shop at Best Buy often or buy big-ticket items, it’s definitely worth it!

I think this will probably be worth it in the end, and I've taken advantage of a price match already. But I'm knocking off a star because there was supposed to be the benefit of 60-day returns and an item I bought Oct. 27 is saying returns no longer available. I'm not sure why the system did that and I hope it doesn't in the future.

Always getting better pricing with this membership

It appears I've saved more almost double the price of the membership, so I consider the membership cost a decent investment.

Just joined my Best Buy Plus. So far have had a price adjustment on an appliance which went down in price, free delivery on a small $15 appliance plus several rebates. Looking good. May update to a 5 as time goes on.