Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 37378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 37,378 reviews
  • Rated 5 out of 5 stars

    Worth 50 bucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this experience to amazon when buying electronics. I get free shipping, some early deals, and a few rewards. I originally got this to save a few bucks but ended up really liking the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we opened the account, the company has been a good partner in our purchases. The customer service has always been supreme, and we've been completely satisfied with every purchase we've made, except for one television that lasted 12 years and then stopped working. However, on our last purchase, the service we received from Geek Squad was fabulous, and we were very grateful for the installation once again. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for frequent shoppers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership perks and extra savings make it worth it if you shop here often. Easy to use benefits and helpful support when needed. Good value overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s saved us quite a bit on our purchases and having those extra benefits when it comes to returns etc is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership unlocks a lot of great things!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it, especially if you buy more than one item every once in a while. The value of the exclusive promotions that are offered to members only has already exceeded the cost of my annual membership for me. The increased return period also lets you make sure every part of the products you purchase are perfect for you. Definitely worth buying if you shop from Best Buy often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price protection but not really

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value in his membership to me seemed to be price protection at the time I bought it. No one told me how to use the price protection I assumed it was an automatic notification. When I sqw the lower price it was not honored because it was not “ timely”. So ultimately I canceled it because that was really the only reason I got it to begin with

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the Price Match 60-Day time frame can be difficult. You can certainly reach out to us for support with Price Matching current deals at any of our social media profiles. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has benefited us well, as we had to replace appliances in our kitchen and bringing able to price check is huge! We will be using the plus coverage again in Feb to price check and install a home theater and new kitchen range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The low price guarantee has come in handy as I received a refund for the price difference when the items I purchased went on sale after I purchased them. Good customer service perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helps if you need to use the Geek Squad. I always double check now though if they tell me my membership has expired. In the pass they have told me that and come to find out we were still active. We lost a printer that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value and Perks for Tech Enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to the Best Buy Plus Membership, and it has significantly enhanced my shopping experience. The membership offers a variety of benefits that provide exceptional value for frequent Best Buy shoppers like myself. Pros: Exclusive Discounts: The Best Buy Plus Membership provides access to exclusive discounts on a wide range of products. These savings add up quickly and make the membership fee more than worth it. Free Shipping: One of the best perks of the membership is free shipping on all orders, regardless of the purchase amount. This has been incredibly convenient, especially for smaller items that I would typically purchase online. Early Access to Sales: Members get early access to major sales events, allowing me to snag the best deals before they're available to the general public. This has been particularly useful during the holiday season and other promotional periods. Extended Return Period: The extended return window is another great benefit. It gives me peace of mind knowing that I have more time to decide if a product is right for me without rushing the decision. Exclusive Member Events: The membership also includes invitations to exclusive member events, which often feature additional discounts, special product previews, and other unique opportunities. Points and Rewards: Earning points on every purchase that can be redeemed for future discounts is a fantastic way to get even more value out of my membership. It feels great to get rewarded for purchases I would make anyway. Cons: Membership Fee: There is an annual fee for the Best Buy Plus Membership. However, the numerous benefits and savings I receive more than justify the cost. Overall Experience: I am extremely satisfied with my Best Buy Plus Membership. The combination of exclusive discounts, free shipping, early access to sales, and other perks provides substantial value and enhances my overall shopping experience. The membership pays for itself with the savings and convenience it offers. I highly recommend it to anyone who frequently shops at Best Buy and wants to maximize their benefits. Five stars! Thank you, Best Buy, for creating a membership program that truly rewards loyal customers and enhances our shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our BestBuy membership perks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a best buy member has truly enhanced my shopping journey. The exclusive deals and early access to sales have been incredibly beneficial. I've found that the rewards program consistently offers great value for my purchases. The personalized recommendations often lead me to discover new and useful products. Overall, the advantages of being a best buy member have made for a consistently positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, us unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Credit card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and benefits everyone that get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get any use out of it. But they did send me many offers via email. Just nothing worthwhile for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in record time.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as i reached the department that I was looking for an employee asked if I needed help. I was standing next the item I wanted and I said that I woukd like to buy one of these., he grabbed it and I was out of the store in less than ten minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great to have a membership with Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall,membership is great I never regretted because anytime I need something. It’s right there so I’m happy. I’m a member of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delonghi Magnifica Evo Espresso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultants in the store quickly helped me with the purchase of the machine, for which I would like to thank them. It is also very convenient that the store sold me a machine for which I pay in installments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad cancelled plus plan without asking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall. Easy ordering, easy pickup all within 24 hours. I love this new Apple iPad Air. Super lightweight, M3 chip and plenty of storage. My old iPad was six years old so this is a fantastic upgrade. Highly recommend Best Buy and the Apple product.

    I would recommend this to a friend