Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38625 reviews
(38,625 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Go Geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been knowledgeable and got our stuff running with a minimum of fuss.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with Best Buy since I purchase my items with Best Buy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and I get lots of rewards $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is well worth the money. Gives me peace of mind to have AppleCare to protect my investment . Plus I got. Free gift card. Membership paid for itself!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Value ***
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! I was able to save big on my washer and dryer combo
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
good value,saves money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this member ship is great value, done got our money back and some on the current purchase of a i pad
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind in my BEST BUY PLUS membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership has been a great value this year. I made several significant purchases and the assistance I got was useful, instructive, and gave me definite peace of mind-- which is what makes it the best.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the henefits of this so far. Has allowed me more time to add protection plans to my appliances, a hetter exchange and return window, and special access to in demand items and exclusive pricing
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I visited Best Buy recently to shop for a new laptop for grad school and learned about the benefits of My Best Buy Plus and signed up for it right away! I’ve seen great benefits from it already.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Just in case....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never hurts to be ahead of the game & well taken care of.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Decent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus Membership is a smart investment for regular shoppers. Despite some perks previously being available to free rewards members, the current benefits like free shipping, extended returns, and exclusive discounts still make it a good value. It's a solid choice if you're looking to save and enhance your shopping experience.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love this store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and great to shop here I will definitely tell others about The Best Buy
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership Plus is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Beat Buy Plus membership is great and worth every penny especially when you have such a busy schedule and need more time to return something. The 60 day return policy is definitely worth the membership to me!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Frame Series TV Purchase and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our experience with the recent purchase and installation of the Frame Series TV was far less than expected. While the sales process was excellent—the sales person was knowledgeable and helpful—the installation service, for which we paid extra, did not meet our expectations. The delivery and installation date was rescheduled twice, and throughout the process, we were not provided with a definitive installation time. This lack of clear communication left us uncertain and inconvenienced. On the day of installation, we waited all day for the technician, who finally arrived just before 7:00 PM. To make matters worse, all of the equipment was transported in the back of his pickup truck, exposed to the rain that day. It became apparent that the installer was unfamiliar with the product when he referred to the manual to determine how to properly mount the TV. He was at our home until almost 9:00 PM, which was much later than anticipated. After he left, we discovered several issues with the installation: the sound bar was angled away from the wall because it was mounted before attaching the frame to the TV, the TV itself was not level, and the mounting was not centered on the wall. Overall, we were very disappointed with the quality of the installation service. The workmanship did not reflect the standards we expected, especially considering the additional cost paid for professional installation.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your TV situation, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to receive support with this delivery. Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Thank you, Trey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for recommending this membership. It paid for itself several times over when the computer I purchased went on sale 30 days later, and I was able to price match!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
one time and go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.membership is incredibly easy to use. Simply purchase it once, and you'll be covered for everything you need. No recurring payments or complicated sign-ups—just a straightforward, one-time purchase that gives you access to all the benefits and services included. Enjoy the convenience and peace of mind knowing you’re set up and ready to go with just a single transaction.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grrat service and product! I was helped by a friendly staff and got my order easy and efficient. The staff was awesome.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the initial discount that they gave me for applying to the Best Buy Plus membership I have found no value in have this membership. They cannot give any further discounts or anything that is of value. They cannot look up any of my past purchases or give me any information about my account. Not worth paying for this membership.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Steven! Thank you for your review of your My Best Buy Plus membership! We're sorry to hear you have found benefit in the many perks your membership has to offer. For your convenience order information and account self service is easily found at https://www.bestbuy.com/site/customer/myaccount. For more details on the discounts and exclusive sales for our MY Best Buy members, please visit https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Get the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop at this store, it would make sense to have this subscription. Go check out the benefits and see it its something you can use.
I would recommend this to a friendRated 5 out of 5 stars
Love it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really lowers prices of products with exclusive deals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
hp victus genial
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Excellent computer, very good service at the store... They helped me with everything... Everything was great."
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
