Customer Ratings & Reviews

I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.

The seller provided excellent service, and everything in general was very good.

This membership has high value. With incredible deals and price matches when the products go insale

Best Buy Plus membership was thoroughly explained by the associate who assisted me. I wasn't aware of the membership prior to my recent visit, and it made perfect sense for me to sign up. As I reviewed pricing comparisons (member price vs. non-member price), I found that it was financially advantageous to join. Also like the added perks of price matching and easy returns.

Definitely worth the price for all the savings you get throughout the year.

Bought the plan because of a purchase that I made and wanted the discount and the coverage. I would say that the plan has paid for itself with the initial purchase. What I like is that it give you extended coverage on all purchase items and it give special deals as well. Worth the cost.

Buying this upgrade was a no brainer with a large purchase. The $50 upgrade to my Best Buy Plus is worth it for the 60 day price match/ return option

This membership saves a ton of money for sure when used properly

Daylen was awesome! He made our new refrigerator buying experience a memorable one. He was highly knowledgeable of the different brands and their features. Plus accommodating to our schedules for the delivery.

They really make sure to give you all of your money back where you can get it! The program is super easy to use and I know I can get the best deal easily if something comes up. They know how to take care of you!

The peace of mind of having this membership and owning technology is honestly priceless! Never know what could go wrong now and days.

I have peace of mind by having the knowledge that I have support to go to when I need it.

Thank you Best Buy and the Geek Squad for a timely outstanding delivery and set of my new tv and sound bar!

Love to get updates on sale items. It helps me now especially with Christmas on the way!

This membership provides a solid value with all of the different perks. Love seeing additional savings and early access to products. Maybe this will finally help me get some Pokemon cards for my family.

Thumbs upppppppppppppppppppppppppppppppppppppppppp

The employee who served me was very helpful and helped me make a great selction on my appliances. Walked out with all 3 of appliances amd a new member. Thank you Best Buy for the best buy i could make lol!

It's perfect because you can find different types of brands and fun prices.

Great membership perks and unlimited support!!!!!!

This membership guarantees my value and cost for 60 days. I appreciate that.