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Customer reviews

Rating 4.2 out of 5 stars with 40615 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 40,623 reviews
  • Rated 3 out of 5 stars

    Didn't fit my needs, but the higher tier does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Plus as part of a promotion, so the cost and the reward basically cancelled each other out. Based on my spending habits, I only saved about $22 dollars that year with the membership. When it came time for renewal, I didn't really see the value, but I did opt to upgrade to the Total tier which gives you 2 years of geek squad coverage per product. Since i was buying a new laptop at the time, that felt like a much better fit for my needs. My biggest complaint is there's not an easy way to upgrade or downgrade yet. You have to cancel the existing membership and buy the one you want.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the membership for extended return period. Perks aren’t the best but for $50 it’s worth getting for that return window and with the holidays coming up it might be worth it for the exclusive member price drops on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership, Great Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this membership option, It's nice to have exclusive sales and to save money on things I want. I especially like the 60 day return window, that in itself has saved me money several times when items have gone on sale after I've purchased them. I've already saved in purchases, Best Buy matches, and plus member's discounts more than the membership costs per year. I was a bit skeptical when Best Buy first changed its rewards program, but now I am totally satisfied and happy with the new membership options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this to see if i can get a better deal! i was very impressed with the sales clerk she did an awesome job telling me all the benefits i look for to those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, love the rewards and extended returns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Offered discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offered some good discounts. If you wanted to buy items that included such an offer. Other items I was shopping for we’re not discounted by being a member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up in air about warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get membership pricing but most times the saving only cover a portion of the taxes on the product or the offer isn't something I'm interested in. Haven't checked out the warranty section since my iPad purchase is not even six months old. I think for those that buy a lot it's a good deal but not so much if you don't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings - well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me money in the first purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    honesty is the best policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave you 3 stars because I was conned into over paying for the tredmill by 75 dollars. The tredmill that I bought was listed for 350 dollars and I was conned into paying 425 dollars by a person that did not speak good the language. This was a rip off. I would like to get some money back!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it for even one purchase!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A BestBuy membership may seem like an odd thing at first, but then I asked myself "Why not?" I already have amazon prime and this is less than half of that. BestBuy keeps track of how much I have saved with the membership, and it has already paid for itself and then some! I feel like they are really pushing these memberships and I can see why. So many products have member only pricing that helps you save a buck! And the two months of return and price matching is so worth it. They even price matched black friday! Overall sooooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found help with anything ‘ from washer/dryer combination, to computers helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy pluss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal if you are buying things for a new house or upgrading your old tech. Plenty of savings and other benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program and support, grate value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product automatically renews and don’t have to worry about it. Fairly priced as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By joining it saved me $400 on an LG OLED G5 television. The picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advance notice on deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been helpful with discounts and early access to great promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was very informative and very pleasant and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very kind helped us immediately especially during the black Friday weekend. We were in and out. Told him our dimensions and brands. Dimensions were perfect the cubic feet was smaller but worked out better since we are now less in the household. We are very happy of our Whirlpool selection. Love the water display in oz. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to go with Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got Best Buy Plus membership. It has saved me so much money in the long run! The ability to have a longer return window for purchases, and to get a price match within 2 months of a purchase is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money as it pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who spends thousands with Best Buy year after year, this membership has saved me hundreds of dollars. The price of $50 pays for itself and then some. The extended return period is also a huge plus.

    I would recommend this to a friend