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Customer reviews

Rating 4.2 out of 5 stars with 38655 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 38,655 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value. You can get a lot of discounts free shipping today. Returns if you got extra money make sure to get the plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because I got a $100 store credit while only paying $50 for the benefits. Although it is renewed yearly, so far so good if you plan on buying big items like tv or appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    member prices and geek squad unlimited support is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't rely on 2-day shipping as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically purchased "my best buy plus" to take advantage of the 2-day shipping, to complete an important project, however purchased item sat at warehouse for several days or more due to an error and had to contact BBuy just to get things rolling and finally after escalating situation the item shipped.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Shipping delays can be frustrating. Can you please reach out to any of our Social Media Profiles so that we can document this for you? Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service recommended 100/100, everything good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership an use it any chance I get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great & I enjoyed my purchase from Best Buy:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for consistent customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free shipping has been my main bonus for the membership, especially with how low cost the membership actually is. I have also saved a few bucks, which is always great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short term decent if spending $500-1000+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downside is ive been told ive had multiple “certificates”/ “discounts” for example one for $100 off ANY Apple product on to be told today that its not even on there anymore… idk why it would disappear i still have the original receipt from the macbook pro 16” M4 pro and the $100 they said would be discounted towards it two weeks later or to other apple devices is jist gone…

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Calvin! Thanks for reaching out, although we are sad to hear that you missed out on a promotion. We would be happy to look into this concern and see what is possible. Please reach out to us on social media for support. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A Happy Best Buy Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my BEST BUY membership. I'm getting the best, most competitive pricing of all stores nearby and their great, energetic, super-helpful staff to give me solid info on which products most suit my needs and lifestyle. Thank You! Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend! It pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me so so much money on electronic protection plan that it pays for itself! Now I can get protection for multiple items without buying seperate protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great deal, all the benefits that you get from free shipping to special deals and rewards. This my first membership however I will continue purchasing the membership because it’s too good of a deal not to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with extended return times if needed. Does not cost anything is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main decision to purchase the plan was two fold. A $50 rewards certificate and the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An added plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Best Buy Plus perks a few times....like the personal touch on account site. Think it will be useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mystery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say? I have not yet been able to fully take advantage of the benefits of the membership card, because I signed up for it when purchasing a laptop. When registering, they promised many interesting conditions, which intrigued me. The only thing I didn’t like was linking my bank card to the store’s member card for further automatic membership renewal. It is not yet possible to disable membership due to problems with the site (I can’t register my personal account). Be careful and don't forget about automatic membership renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im glad i joined

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks are very good. Extended return policy 60 days is a delightful perk especially when the TV i bought went on sale. Ended ul getting a $320 price adjustment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memvership is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this membership and immediately got value from it thanks to Peter Lerner! I was buying an Oura ring that day and Peter recommended signing up for the memebership to save money instantly. I have been enjoying the member exclusive deals. I also a ticipate the extended return window will come in handy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was reluctant but I guess you really can’t go wrong. It paid for itself after only a few purchases and incentive coupons where they just give you reward certificates just for being a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy on this membership is great to help you decide whether the product is a right fit for your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at Best Buy! The staff was incredibly helpful, and the store was very clean and organized. I found exactly what I was looking for and was able to purchase it with ease. Definitely will be back!"

    I would recommend this to a friend