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Customer reviews

Rating 4.2 out of 5 stars with 38656 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 38,656 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy on this membership is great to help you decide whether the product is a right fit for your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I didn’t think or realize that I needed this at the time of purchase, it became a lifeline of saving time and money later. A must get if you run any type of small business or high productivity from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love of membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices plus unlimited Geek Squad support are great also love the peace of mind of getting protection plan of purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will be using it soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and wil be using it soon, thank u to Jai for suggesting it And to Tony

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service hanged up on me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership but was very disappointed with the bonus award situation. The bonus reward did not return to me when I return a computer I purchased and the customer service hanged up on me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      we definitely want to make sure we get your rewards issued correctly. Can you  please reach out to us on the following platforms for further assistance: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely came in handy for making sure my electronics were protected. The agents I worked with were polite and helpful, and I’m glad I had this service so I was able to receive the best asssitance when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful additional services and discounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful additional services and discounts and priority service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memberships is a great value to have with good discounts on for products you want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship is worth it don’t think twice go and sign up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy service andembership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has limited value to me. I only spend between $3k & $4k each year at Best Buy. If you need installation it is excellent. For extended warranty and service, the competition beats it. Also reward points can be a real hassle, They have some excellent knowledgeable sales people though. But forget talking to anyone on the phone.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Joe! Thanks for your feedback on your My Best Buy Plus membership. We're excited for you to experience the benefits of your membership! While rewards points are an exclusive benefit for our My Best Buy credit card holders, your membership is still packed with benefits such as including free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To learn more or if you need any assistance with your membership, please don't hesitate to call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. We hope you enjoy all the advantages! Thank you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very satisfied with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first membership I agreed to regarding purchasing of products from Best Buy. It is excellent & I ma glad I signed up. Covers many scenarios , right down to food spoilage . Bought an expensive new LG refrigerator & feel totally protected by its guaranteed services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership and Rewards - Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! I am already using the benefits far more than I imagined. It is nice to be able to support such a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make my purchase no pressure applied very helpful service that was able to answer any and all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing this but once I saw the massive savings, it was almost irresponsible not to go through with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store and all they have helped me get done in my home over the 30 years I have been going there! The discounts and free items with the membership have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good. I have enjoyed shopping with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus and its advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership is very beneficial to have in todays time. With essentially all home appliances being sold @ best buy, the best buy plus card helps those with not paying for the item all at once. One can make mothly payments and the best part, with zero percent intrest. Also to add, with the geek squad present at bestbuy, you can purchase an additional warranty and if your item has problems, they will come to you and repair it. Best buy is A+ in the products they sell and repairing items if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a fridge that ended up being too small for the space. With the membership we had up to 60 days to return. When we recognized that that we needed a different fridge, we called Best Buy and they came and picked it up. Now we can take our time ordering what we want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anita BC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a helpful additional plan to have on our original basic family used plan at BESTBUY. My husband and I felt a sense of safety once it was established and explained to us. Lots of great perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many valuable perks with Best Buy membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that becoming a member of Best Buy would have so many perks. I did it to get an additional $50 off of a purchase of a computer, but found out after Apple let me know that the computer was defective and to take it back to Best Buy, that I had 60 days to return it and other perks I didn't know about. When I went back, Best Buy was offering an additional $250 as a member for the same computer, so I got the new one at the new discounted rate and processed the refund after I migrated to the new computer. Not only that, but my new apple iWatch was $100 off. What a great deal to become a member and get so many great things in value!!!

    I would recommend this to a friend