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Customer reviews

Rating 4.2 out of 5 stars with 38675 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 38,675 reviews
  • Rated 4 out of 5 stars

    Favorite membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the membership really valuable. I enjoyed it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership has been an amazing tool that I've been using in my recent Best Buy purchases. Everything I need to know when making business at best buy has been on the Best Buy plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a great benefit for me if I was you ger and always on top of the electronic gadgets. I purchased and returned membership because there was no used for me. 3 - stars for me for goving me the chance to try out and able to return with full credit back when Dissatisfied— True customer service!

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ChrissB! We're sad to hear that you were not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We would like to follow up with you being charged after cancelling. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    GREAT ChromeBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear specifications, I was hunting a ChromeBook with Bluetooth. The specifications were all very clear. It is nice to have a Chromebook with touchpad that work. Very solid feeling machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great middle ground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wary when Best Buy first introduced paid memberships - the cost seemed excessive for what they were offering compared to what I needed. That said, I was excited when they released the "Plus" version - which gives you many of the benefits of the TotalTech membership without the hefty yearly price tag. I saved more than I spent for the membership within twenty-four hours of purchasing it from the members-only prices on a number of things. I've saved even more since then. Plus with free, fast shipping, I can order whatever I need and have it within just a few days. All around a great value, honestly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor 3rd party delivery don’t communicate or care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great 3rd party installation was a disaster, no respect didn’t call ahead of time, so they just left and didn’t wait at the home.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there, Jeff. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    "BB Plus" - Only Beneficial in High Spending Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I did not make many high-dollar purchases the year I paid for the $50 out-of-pocket "Plus" Membership, it was of marginal to little value to me. The value of the Plus membership pales in comparison to the program that existed prior to 5/3/2022 when the "Elite" and "Elite Plus" tiers existed. Back then, with one big purchase, we used to get excellent benefits for the entire year, without a membership fee. Those benefits were significantly better than the current program. I guess Best Buy can't afford to offer such great programs anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the best deals and price matches at any point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for what I used it for. I wish I could have used it more but it was rare when the items I wanted would go on sale. I did save some and it paid itself off so it wasn’t bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very happy with my experience of having my membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up in air about warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get membership pricing but most times the saving only cover a portion of the taxes on the product or the offer isn't something I'm interested in. Haven't checked out the warranty section since my iPad purchase is not even six months old. I think for those that buy a lot it's a good deal but not so much if you don't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy, buy at best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes me feel important, by having access to the best deals on products and services that non-members doest have it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You could do better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Best Buy membership. So what? The sales rep wanted me done as soon as possible. He didn't want to talk or share insights. He just wanted to complete the transaction and run off to whatever he was preoccupied with. I had questions. This guy? Sorry, pal. Gotta go. Thanks for your money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Ollin! I definitely understand the desire for friendly and professional service in store as a My Best Buy Plus™ member. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It give me big opportunities. Thank you very much for giving these advantages. Have a great business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had a great overall experience purchasing a MacBook for my daughter. I had many questions and they were able to answer all my off them. I plan on returning soon to buy a TV next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers a great value, including a refund if the item goes on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncertain about the value of the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly am not certain what to write, as I was encouraged to get the membership by the salesman who I purchased my refrigerator from, and I haven’t taken advantage of it at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actively used ,but I have seen many great deals and/or discounts on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Menbresia from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good menbresia is very good, I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usage of the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value, and helps to keep the cost of items down.

    I would recommend this to a friend