Customer Ratings & Reviews

I enjoy being a member and would use it more as we need a best buy here in Murphy, NC

perferred customers for a price I value, customer care agent worked the problem and directed me to fair replacement am happy with. agent was grease on the wheel*

Great customer service. Very friendly staff and also knowledgeable.

Well worth the purchase price as it gives you a 60 day price adjustment window instead of 15 days. This got me $1500 back!

I already saved more than what I paid for in the membership. So worth it!

Honestly this is such a good deal, and you get access to so much!

I’m not sure what benefits I am getting. I bought it to get a deal on an item but don’t think I am getting rewards for shopping like other programs

Please, please, please hold on the current interpretations of 'Department Store.' Nobody does it better than Best Buy. The service is peerless and I feel like part of the teams figuring things out (fear not, Management makes sure nobody's distracted,,,,). All good where learning with tools is the only way it sticks.

The BestBuy Plus membership is an okay package to allow people access to sales and tech support for recent purchases through geek squad. However, I feel it is overpriced for what is provided and doesn't really compare to their total tech package. The benefits are relatively dry and weren't worth the cost for me. Even their biggest incentive, the Geek Squad support, wasn't very helpful as they often pushed me to go to the product manufacturers for most of my issues as they stated they couldn't offer the same level of assistance and getting me in for an appointment would take almost a month anyways. I feel it's just better to get a manufacturer warranty or Total Tech unless Best Buy Plus happens to come for free with a purchase during a sale.

Helped me get a lot of items early and had sweet deals

I’m glad I’ve got this membership. It has a lot of things that you can use when you need support. Geek squad team and customer service are very supportive and get the job done pretty fast.

i really enjoy my new table its exactly what i needed.

Brady did a great job answering our questions and assisting at the checkout. The membership saved us a lot. Worth purchasing.

The membership seems to be working well. Hopefully it will continue to be an added benefit.

Good membership ! It’s very useful. Customer service is good

My overall experience replacing and updating my Samsung cellphone was excellent. Customer service and technical support met and exceeded my expectations.

Membership offers good value if used often. The fact that rewards expire is extremely disappointing

Great service and informative sales people. I would recommend Best Uy to my friends.

Although i have not used my "preferred membership" as of yet. I am sure that with the Holidays coming up i will be using it. As i plan on buying my wife a new Iphone for Christmas.

What can I say truly amazing experience getting MY BEST BUY PLUS the customer services to the overall needs for the things I need to do my job it is well worth it getting it