Customer Ratings & Reviews

This membership is a real value. Member prices. The membership basically pays for itself. I’ve already got 2 $25 gift cards from my purchases. Thank you!

Best Buy membership has saved me money on top notch brands and products on multiple occasions

Great to have to get better deals. And have protection plan.

Really great. Can’t say I dislike it really. Amazing that I get protection on all my purchases!

Best membership that i ever had love it real bad they have great deal and everything

This is the first membership I agreed to regarding purchasing of products from Best Buy. It is excellent & I ma glad I signed up. Covers many scenarios , right down to food spoilage . Bought an expensive new LG refrigerator & feel totally protected by its guaranteed services.

We have found that using My Best Buy Plus membership has been a very good experience and quite beneficial. We were able to make purchases immediately for items that were needed and make easy monthly payments.

Could not find help phone numbers seems like only wants to work as text conversation which I do not like

Did not know about this membership I was educated on while at the store, I think this great

This LG TV is great. The color is great. The sounds is very loud. I love this t.v.

I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.

The team at this store (in Poughkeepsie, NY) are absolutely THE best. And I was very happy to purchase my device and this plan. I generally don’t buy plans but this was essentially a super value - and easy decision.

This membership is real value. I got this membership only in $2 for one year and 60 days extension for replacement that is really helpful

[Employee of bestbuy] The total membership offers a plethora of benfits from transfers to my new devices and screen protector installation all while protecting my devices.

I bought both an iPad Pro and the Plus program on 5/15/2026. The same iPad Pro was on sale memorial week of 2026, $50 lower than I paid for it less than 30 days earlier. The plus program entitled me to get the $50 lower price; but I was denied the Plus program benefit when I went to a Best Buy store to claim it. I spent too much time at the store for it; it was not worth my time so I gave up my effort to claim it.

So far my experience has been really great - multiple of my purchases have had discounts of hundreds of dollars. I got it on a whim when a tv I was buying was offering $300 off but it’s come in handy many times since.

I purchased a washer and dryer from BEST BUY Tina sold them to and she is an excellent sales person and knows her job well. Zion in the computer department assist me with a iPad and help to install my apps from the old iPad to the new iPad Air.very helpful and considerate to me.

It gives you a lot of benefits and good prices! It’s a great membership

This is my first year with the Best Buy plus membership. I was hoping it would be more useful for me than it was. I wanted to buy a kitchen aid and I found it on Amazon for a cheaper price than the website. However, when I went to price match in the store I was told that, as a plus member, I would be getting it at the same price as Amazon. If Best Buy price matched already, why do I need to pay for a membership that’ll give me the same price as if I would’ve just price matched it? It doesn’t really seem like it’s benefiting me in any way. But, again, maybe I just need to see if there’s better deals on other things that it could be useful for.

Love the protection plan on purchases and longer return time if needed.