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Customer reviews

Rating 4.2 out of 5 stars with 38679 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 38,679 reviews
  • Rated 5 out of 5 stars

    Membership purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been a member years ago but needed to renew my membership. Quick and easy to do at the time I purchased my TV. Plus I am going to receive a $100 gift reward so really like I got my membership for free. Yay me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 98" TV only to find it didnit fit in my shelf unit. Best Buy was very helpful in canceling the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself with NFL Sunday Ticket purchase alone. Add all the other great perks and it’s a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debs teview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great benefits. I have already gotten a $50 reward.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership for Metas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got the membership to refund my metas, thought I had 30 days but they only give you 15 days to return unless u get this membership but atleast I didn’t have to put them on fb marketplace

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    So far it’s been worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the $50 membership and did save $50 on the same purchase and then another $65 on a second purchase so that was worth it. It brought the BB price to match Amazon. So will I renew for another year, maybe if I keep saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase as the deals and discounts pay for the membership itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our membership, we use it regularly. I love the exclusive member deals we get from it. We did not know it was a thing until we bought the new Xbox, saved us a ton of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection I get on items I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your people in the store were very helpful. Everything came out great and your no payment for a couple years was awesome. Meaning no interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process of purchasing TV and having Geek Squad install was a very positive experience. The installation team did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already saved me a couple of hundred dollars with a lower price on a certain television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the discounts are good but customer service lacks intelligence. i needed help with attempting to print something they sent me in the app - i can't print from my phone - i asked them to email it to me so that i can open on a computer or put in the us mail and they said that they couldn't

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    It’s a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides great value, a lot of flexibility, and good benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with confidence at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention we received the day we purchased our new tv was more than we ever expected. They were right on with picking the right size and everything we wanted in a new tv. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its price worthy deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is authentic and in budget. I am happy to buy a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it quite often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps with basic things like repairs and service gives you extra time to return things its a decent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love getting to utilize Geek Squad, which I did for set up of my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the things offered in the membership and think that is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it on the weekend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my only be used yet and it seems like it's doing it

    I would recommend this to a friend