Customer Ratings & Reviews

Its could be with it , but i think they need to add more reason for people to participate. If im comparing this to other subcriptions it doesnt hold a ton of wieght maybe on a few specific purchases. It might make up for your subscription how ever with what people expect for subscriptions. It doesnt yet make people say yes. I need this subscription. They would have to make it so that you felt going to another place would be silly and right now incetives havent gotten there with the type of service. I get why they started it but its just not quite lucritive enough yet. Im hoping by providing honest assessment it helps the stay competive and helpful to all fellow best buy customers.

It saves a lot when making purchases especially on larger items. You get many good benefits being a member.

The purchase of the refrigerator that we were looking for was a smooth transition, the service was amazing

We had to replace a MacBook pro, and the My Best Buy Plus extended 60 days return window allowed for us to test drive the latest laptop, which we returned after exactly 60 days when the old laptop was repaired. The return process was quick and painless and no restocking fee for the over $3k MacBook Pro. We ended up deciding to purchase the same model but with a bigger screen and choose the one year zero percent financing option. Customer service helped us out every step of the way to make the entire experience go smooth, much appreciated!

Good membership to have good values. Good prices offers a majority of specials with many discounting warranties

With this membership you can earn money towards your original purchae if the original price goes down. Love it!

Great deals for the membership fee. I appreciate the daily notifications!

Very good tv first time having a smart tv delivery was very quick nice price

Purchased with a microwave. Included installation and removal.

I have owned this Samsung monitor for just over a week to use with my Mac Mini. Thw picture quality is great and perfect for vedio and photo editing. I would 100% recommend.

Good plan. Best Buy offers extra deals when you have this plan as well.

Appreciate to have Best Buy provide free with my purchase to have the opportunity to experience the benefits.

This membership is invaluable. I make multiple purchases from Best Buy - they are my go to store - and that has paid for the membership many times over. Returns when necessary (rarely) are easy and customer support is knowledgeable and personable.

excellent service by the sales representative; very informative

The staff made it very quick and easy to make our purchases. When we went in to make the purchase, we had changed our mind on one of the items and they were very helpful and accommodating. We love the items we bought and we love the staff.

Although i have not used my "preferred membership" as of yet. I am sure that with the Holidays coming up i will be using it. As i plan on buying my wife a new Iphone for Christmas.

Everything about the membership is great. You get extra coverage on your appliances and who doesn’t want that when you’re spending a lot of money it’s protected. It’s a great value and I would highly recommend it.

I needed a new cell phone and didn't have money to pay for one. So i went to best buy and applied for a best buy credit account. The agent in the store helped me with the application and in chosing a phone. Needless to say I was approved for the account and i got the phone i wanted. And the whole process only took less than45 minutes. Thanks best buy.

I ordered a few items and wanted to be sure I had the 60 day return window just in case they didn't work out. The Best Buy Plus membership is so reasonable and it offers me great peace of mind. Well worth every cent! My daughter just bought a laptop and I told her to buy the Plus Membership as well, which she did. Highly recommend for the 60 day return option and other nice perks.

I was tricked into joining plus was told it was free for the first year it was not Was told I can cancel at any time which I intend to do. I am not a frequent Best Buy customer and do not need to spend thirty dollars a year when I tried to cancel immediately was told then they would raise the price of my purchase Found your customer service not great