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Customer reviews

Rating 4.2 out of 5 stars with 40591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 40,591 reviews
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that have a longer period for price match. Definitely get your money's worth just with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the membership for me!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos membership has helped me a lot with my devices. I have a lot of them and repairs and replacements helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with picture quality on direct tv. Picture is dark with all checked high brightness. My other Samsung tv (10 years old) however gives a stunning video. The tvs have different digital boxes supplying feed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying yje discounts this membership has to offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just smoke and mirrors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're needing the options to return for an extra 30 days, its not bad. Beyond that, I'm not really seeing a purpose. The "exclusive" member deals see to be anything but. Could just be me overlooking something but everything I've seen has been available to everybody. It's pretty much a service they hope you'll forget about in a year and get the auto renewal. For me, at least, its been pretty pointless. Do your research and save yourself the extra money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ShoutingGoat! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through the bottom and scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth it if you use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is ok. I really only got it because it gave me a little bit of a discount, and I was able to do a 24 month payment plan for something I bought. I don't really need geek squad, but if you use all the services, it's worth it. I personally would really only find any value on the $50 one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership you can buy simply because of the protection it offers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Plus membership is not email functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use my Best Buy membership because the email function is blocked by Best Buy and no associate so far has been able to correct the problem.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A valuable membership to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrolling in the Best Buy membership has proven to be incredibly worthwhile. The benefits, including exclusive discounts and the Geek Squad support, have saved me both time and money. The extended return period and dedicated customer support further add to the value. Best Buy has truly elevated the shopping experience for members, making it a no-brainer for anyone looking to enhance their electronics shopping with added perks. Five stars for the Best Buy membership – a smart investment for tech enthusiasts.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Use it often

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty good for price matching and gets really good deals on select products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy lots of savings and perks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is fantastic because it allows you to save lots of money. You can enjoy discounts on anything you purchased 60 days after delivery. I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you use best buy a lot. Easily paid for itself plus some on items I was already planning on buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop died and I hoped to get some input about fixing it. A Geek Squad member spent a few minutes checking it out. I believe he went a bit farther in his investigation than he was required to go. I appreciated that because it saved me some expense. That expense would have been fruitless because the laptop was not fixable for a practical price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my middle drawer and the separation with drawers in the freezer so I can get my stuff I use more easily. There is nothing I dislike about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy it is .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop and would always shop for my gadgets at best buy. And its always good to have a membership save you hassle when u hav a default on ur purchase to replace snd fix .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rewards kinda suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the rewards that are earned really seemed like a ripoff. Couldn’t use them fully….had to exceed total to fully use.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Rewards Certificates may have to be used on items that cover the full amount as there are no refunds, or credits applied when the item is under the value of your certificate. This can be difficult and you can reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    love the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good people and helping me get what information that i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind in my BEST BUY PLUS membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great value this year. I made several significant purchases and the assistance I got was useful, instructive, and gave me definite peace of mind-- which is what makes it the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a customer for life! In depth explanation. Thorough explanation of all parts needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus, it's just a great decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Best Customer and rely on them for your Tech, TV's and Accessories, this is a great decision. 1st, you get a discount on your first purchase, 2nd, you find out about sales, specials and new products before anyone else. 3rd, if necessary, you have 90 days to return a product or get a credit if you find the same product at a better price. I've been loyal to Best Buy for years and they have always treated me great. This is just a good decision and you realize a benefit immediately.

    I would recommend this to a friend