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Customer reviews

Rating 4.2 out of 5 stars with 38710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 38,710 reviews
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. thanks to the salesperson for setting up my account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support alone worth the cost of the membership! They set us up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 85" BRAVIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well informed personnel. Capable of answering questions about features of the TVs we were shopping for. Pleasant experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decepted information for membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some value but it was misrepresented by the sales person. I like the 60 day price match which was one of reasons why it was purchased. The sales person explained due to a promotion that was currently running, we would receive our membership fee back in 3 weeks. After many, many calls we were informed the sales person made a mistake and the promotion did not apply. The membership fee does not justify the benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with a promotional offer can be difficult. We would be glad to further look into this promotional offer if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes i love the membership yes i love the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a lot of money, and helped me extend return windows so i actually know if want the product or not. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it’s worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership includes free two day shipping but they cannot guarantee it. Lost several hundred dollars having to stay two extra days traveling due to a shipment that took 4 days.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Delays in shipment can be difficult for any order. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value with Greek Squad access and heads up on special pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    potential benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of good stuff and now waiting for to redeem it. Manager was nice who explained well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP WOES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MEMBERSHIP IS THE MOST VALUABLE I HAVE USE THIS ENTIRE TIME SINCE I BEEN A VALUE CUTOSMER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Membership Brings Benefits Immediately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership was paid for in savings on my first purchase. Now I enjoyed member savings benefits throughout the year without additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about the Best Buy Plus it's for a whole year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value! I have received excellent advantage s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my Membership all the time and i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is the best, they have great promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money on a big ticket item. Enough to buy the membership and still save money and get it for the rest of the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate your selection and pricing. Also, your staff and service individuals are always friendly and knowledgeable. Your membership provides for easy purchases, returns and warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love paying for this Best Buy membership. The features it offers are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like getting the perks got some discount off from my last purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund to bring prior purchase to current sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box car stereo a few weeks back. However, a couple days ago I found that a sale price brought the price of a new item below my prior open box price. Within 5 minutes I had a refund of the price difference and saved a bit more money on an already excellent deal. Appreciated how easy the process was. They just looked up the information using my membership info and gave the refund back to my card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. I recommend it. I love the service.

    I would recommend this to a friend