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Customer reviews

Rating 4.2 out of 5 stars with 38750 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 38,750 reviews
  • Rated 5 out of 5 stars

    MY BEST BUY PLUS MEMBERSHIP IS A 12 OUT OF 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing a true 10 out of 10! It is truly awesome. How many deals you get with having this membership 100% truly worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator - care of employees at store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked out and got a year of MyBB+ for a cent. It was brilliant. I love the effortless support and help I get with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Best thing is peace of mind, that I can take my time to check and think whether I want to return the hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value with Solid Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership was really good. i appreciate the quality and support. i would definitely recommend this membership to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket. A must have if you want to buy anything from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable membership and worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was relatively affordable, and it helped me feel more relaxed about an extended period to return items - epecially electronic items such as the laptop I had purchased. The membership was effective immediately, and it included my laptop purchase on the same day at the same time. There are other perks that I was told come with this membership. I'm looking forward to taking advantage of those deals in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love saving money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership With Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the Best Buy Membership! It’s definitely worth it. The program offers great perks like free shipping on almost every order, priority customer service, and exclusive deals that truly pay off. Having early access to big sales, especially during Black Friday, is a huge plus. Customer support is also excellent: quick, friendly, and efficient. Overall, it’s a smart investment that saves both time and money. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an awesome value for everything you get. Plus they have half off sometimes and can get you discounts in the store that pay for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uselful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $50 to get the price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I would need this. It seemed frivolous at the time, but so far the price match for the 2 months is easily worth it as it's saved me $150 on a macbook purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its more than membership. It's piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Lenovo all in one pc and it's fantastic,easy to use and has a great picture. It's perfect for my needs and my best buy membership definitely made this happen. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps so much I have a two year old who breaks everything and having Best Buy coverage makes it easy for repairs and replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contribution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely don’t regret getting the membership, comes in handy with different deals and quick relations with the store itself

    I would recommend this to a friend