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Customer reviews

Rating 4.2 out of 5 stars with 38716 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 38,716 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is a great value. Additional perks, great customer service, reliability - what more can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service..got a price adjustment in a breeze!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an excellent value in its current form, offering significant discounts on delivery, installation, services, and a variety of price reductions for members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A convenient place to shop when I'm in Miami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, professional customer service agent. Would have purchased more however Best But denied my credit card application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y experience with your delivery service Was unsatisfactory the people did not to listen to the customer the did not bring the refrigerator in and we had to order 3 different refrigerator and still the delivery person did want to bring the refrigerator in the house until we insisted one person told us that if the bring the refrigerator in that Best Buy will not take it back our experience was very unsatisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store lots of good offers nice People quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excitef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, excited for all the benefits I will be able to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase to be able to have peace if mind that best buy has my back in case if issues with any purchases plus the member discounts are amazinh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a member of. Best but it's a dream…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emmanuel and Ryan switched my 77” Sony OLED for my new 83” and installed a new bracket. They are skilled and professional. Thank you gentlemen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership my best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really see any benefits and couldn't use the credit because I had to make a purchase to get it. Additionally, we put a $150 deposit on a washer/dryer that was never credited back to us. I had to go through CA unclaimed funds to get it, paying $15 for a notarized signature. Such a joke.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for reaching out and sharing this experience with us. Your My Best Buy Plus™ provides you with access to an extended 60-day return period, free standard and 2-day shipping, and access to member exclusive sales events. We would be happy to review the concerns you have regarding the delivery of your recent washer and dryer. Please privately message us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy) so we can better assist you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. It has saved me money already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how I’m part of the Best Buy group!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and worth every penny! Highly recommend if you shop a lot at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps save money on deals! I would highly reccomend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettty good it was very good and I throughly enjoyed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working surprisingly well. I particularly like the 60 day return policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep renewing due to the savings adding up more than the cost of the membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Memberships do place you ahead of common retialer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the membership has great oppertunties and level of savings. Having a more personal touch to past purchase and present intrest could be momentous. Being satisfied and exploiting acquired products and features might solidify investments. Being confident and still enjoying products. Incorporating advancements in technology, and being able increase present enjoy ability. Having explored and getting the most of initial investments only adds wanting to the newest and latest. Confidence in both yesterdays and tomorrow's entertainment, appliances and resourceful products that can make life all that much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure you use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good especially if you buy all your gadgets at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has paid off for us, we have received 2 discounts on the products purchased!

    I would recommend this to a friend