Customer Ratings & Reviews

Still waiting for membership benefits that create the 5 star experience.

So far the benefits have been decent. Discounts on Legos, video games, and movies have all been very nice. However, with the announcement that Best Buy will no longer be carrying physical media - mainly Blu-rays and DVDs - it's hard to overlook that I'm losing value with this membership. And I can only imagine it'll be a matter of time before physical video games are no longer carried, either. (The game section at my local store is already a fraction of what it once was). Having the membership for more frequent purchases such as physical media really does add value. I can buy multiple movies or games and enjoy the benefits of the membership consistently, but I only need to buy an appliance or electronic device maybe every few years. I likely will not renew my membership once it expires.

Tv is awesome,clear picture! Would Buy it again! Samsung only!

With their membership services, I can benefit from special discounts and great deals. They offer high quality service with long refund periods and guarantees.

we have had this before and let it go and seems we like it and get more out of it than originally thought.

Very good experience and the workers really patient and kind with me... i really appreciate it i get my samsung watch and i still have since 3 years ago.

This membership offered a nice coverage on some products and services I like it

Excellent product. It was worth it. the Best purchased i have made

The geek squad was fantastic. They were prompt, professional and knowledgeable of my purchase. They also gave me great advice when I asked about my purchase. I would definitely recommend this service to anyone who is interested in my experience with Best Buy. Thanks for the great service.

I recently purchased a laptop from Best Buy and couldn’t be happier with my experience. Being part of the membership program saved me money on my purchase. Another huge benefit was the access to extended warranties and tech support, which gave me extra peace of mind knowing that my device is covered. Highly recommended!"

Patti was great handling my order. Timely delivery was a problem.

It's not a very good value. I really didn't save anything from their supposed discount. The extended return is the only thing I like about it but it's kind of stupid I'm paying for the right to return something.

The Best Buy gift card is a fantastic and versatile gift. It’s easy to use both online and in-store, giving the recipient the freedom to choose what they want. The process is quick, and delivery is prompt. Perfect for anyone who loves electronics or gadgets—highly recommended

So far, so good. I haven’t had to use the Geek Squad service but I’m glad it’s available.

I had to down grade my membership due to budgeting to go back to school but I believe just having any type of subscription is helpful when your always using your computer you are subjecting yourself to ware and tear on your devices.

I love any Apple products. Especially this IPad. My other IPad ran out of storage so this time I got more on this one. Easy to use.

Nothing but positive experience and the Geek Squad is great. So happy I made this choice.

Thank you to your employee Josh in Downey for recommending the membership, great rewards.

Purchased this membership when I purchased a tablet. Gave me more time to get to know the tablet and a slightly better price. Additional purchases receive discount coupons. It takes about two weeks to receive the coupons and they expire quickly. I tried to use a $25 coupon the day after it expired. Sorry, I lose. Is it really a "reward program" if you don't have time to use it? I don't plan to renew.

I have enjoyed the membership so far. I was able to receive a refund towards a recent purchase because it went on sale within 90 days after purchase.