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Customer reviews

Rating 4.2 out of 5 stars with 37394 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 37,394 reviews
  • Rated 5 out of 5 stars

    Must buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is too great too pass up. Weather you are just getting appliances for your home or a hardcore gamer or a student or a buisness professional this is a must for savings and value to protect your tech needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing us with this feedback. Your My Best Buy Plus membership does not require use of the Best Buy App to receive the deals and benefits of your plan. You are able to sign into BestBuy.com with your account to receive these benefits or partner with the store team to help. If you are needing any further assistance, please feel free to contact us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s definitely good value with this. I was able to get money back for something I bought and the employees are very helpful with details about it. I would definitely recommend this if you go to Best Buy even a couple times. it’s super helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it only if you’re going to get a reward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this as there was a promotion to get $40 rewards on something I was buying anyway - Plus level was $50 so I figured it get at least $10 within the year. 60 day returns is nice, though only as the normal 15 day return period is ridiculous. The Member Only sales have been mid so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus paid off in the end!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid for itself in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to a return and price checks / match, it has paid for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two day shipping works for me, mostly got the payment back as rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleepyhead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not bit that membership value. Unlimited geek squad support. Mostly Christmas gift gifts I bought it at Best Buy. Best price and if you show better price they’ll match it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    + and Total Membership plan are greatly valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought the membership is this much valuable until I bought a laptop at BEST Buy. The plus and total membership has great benifits like 60 days return and 365 support. Additional features and benefits for the total membership. Please check the BestBuy plus and Total Membership plans before you try to make any high value product . It is great worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have Membership for Tech Shoppers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for My Best Buy Plus™, and it has already paid off in a big way! One of the best perks of this membership is the extended 60-day return window, which gave me the flexibility I needed when upgrading my laptop. I originally purchased a MacBook Air M3, but after using it for a few weeks, I realized that I needed something more powerful for my work. Thanks to my Best Buy Plus membership, I was able to return it after 45 days—well beyond the standard return period—and upgrade to the MacBook Pro M4 hassle-free! The entire process was smooth, and Best Buy’s customer service was incredibly helpful. In addition to the extended return policy, I also love the exclusive member pricing and free shipping on all orders. It makes shopping for tech so much easier and more rewarding. For just $49.99 per year, the benefits far outweigh the cost—especially if you’re someone who frequently buys electronics. If you’re a regular Best Buy shopper, I highly recommend My Best Buy Plus™. It’s an absolute game-changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made my first purchase and I already got $100 back from my first purchase, can’t complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchasing Products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of my and transaction was effertless and everything was explained to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is genuinely impressive — it gives you fast shipping, amazing member-only deals, extended returns, and peace of mind with tech support and product protection. It feels like having a VIP pass to better prices, better service, and a smoother tech-buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great balue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made, I have received so much money back and the service and returns have been a breeze as well as refunds for price reductions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value but bring back the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership for $50 is ok and I hope it will provide great value over the next year but what I'd like to see is for Best Buy to bring back the "Geek Squad" membership that included free delivery and installation of things like appliances. We had that membership for years but then cancelled it when they removed this benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership is worth it for the savings and convenience. Free shipping, exclusive deals, and extended return periods make shopping easier and more flexible. It pays for itself if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice coming into the store and having the membership. All workers help you out in an instant and thank me for being a member. I’m honestly happy with the membership and its perks. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 day shipping rocks, nice other benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus for me is a good value; I really appreciate the free 2 day shipping as it's a huge time saver not having to locate an item in the store, wait in line to check out, etc, and is especially useful as we get closer to Christmas when I tend to buy more items from Best Buy. It's also a nice insurance plan, having the 60 day extended return window, although I haven't had to use it. As far as the exclusive, early access to new products, I haven't used that yet, but again as we approach Christmas, that may turn out to be a huge benefit, especially if there's a huge "it" gift that is otherwise hard to come by. For less than $5 per month, it's a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership pays for itself quickly through savings on shipping and exclusive deals. Extended return window offers peace of mind on big or complex purchases. Improved customer service experience and faster support access.

    I would recommend this to a friend