Customer Ratings & Reviews

I called and received a good customer Service was fast !! Thank you

I was hessitant to get it. But, in the end, I think it was worth it.

If it wasn’t for the Best Buy in North Avenue in Chicago, I would have never chose the Best Buy membership. This is a great option to explore and to gain in buying an electronics. Thank you so much Jahari the best experience I’ve ever had in the store. Or any store I should say.

Beneficial to customers. I’d recommend getting it only if it’s useful to you. For a yearly payment it’s not too bad or too expensive. I like the discounts for being a member, great service.

It took a while to get a salesperson to assist but when they did he was very helpful and cordial.

Going to Best Buy the best thing you can ever have they work with you very well

One of the best (no pun intended) memberships around. Great selection of products from home appliances, tvs, computers and electronics gear. Membership perks are available.

Our home was struck by lightening last summer, and we had to purchase TV, phones and a DVD player. Best Buy staff helped me immensely with selections. Very satisfied! Andrea H.

Both employees were knowledgeable in the products they sell! Very helpful and had patience with my husband and I. Best Buy is extremely lucky to have both employees!

Easy purchase and excellent service. Service men were efficient, polite and knowledgeable

This membership is a real value and gives me great service with whatever I need help with.

This membership is a real value and I was able to purchase more equipment with my rebates.

I was misled on my purchase. I was told I would receive 2 tb of cloud storage with my computer purchase. I received the cloud storage on Microsoft storage, not Apple cloud storage. Very deceiving tactic.

Great add item for new computer that I purchased. Definitely thumbs up!

Allowed me a killer deal on a new OLED tv where I was able to save hundreds of dollars. It’s a no brainer for larger purchases.

I rarely agree to these sorts of memberships but the folks at the register recognized that the items I was buying would be eligible and that the total savings would completely offset the membership price. That's some great customer service.

These are all features that should come with having a Best Buy credit card I think. There is no need to pay for this, only reason I had it is I got it for free first year.

My Best Buy Customer Support Team Experiences; In Brentwood, Dublin & San Carlos Were Exceptional. I Purchased My New Laptop In Brentwood, Picked It Up In Dublin & Returned It; & Purchased A Different Model; In San Carlos. Thank You.

I had a dishwasher delivered in February from the Best Buy outlet in Fairfield California. There was water damage so I asked the delivery drivers to leave the dishwasher and I would have it installed. They left the dishwasher but did not leave the kickplate and I went into the store and a young man helped me and is having to kick plate delivered next week. His skills were very professional and knowledgeable and I appreciate his service.

great savings all the time, i get so many discounts and promos its amazing