Customer Ratings & Reviews

Worth the extra time; but I am still learning the benefits. Worth it!

This membership is a real value. I love getting free shipping on my purchases. I have not had a chance to use the Geek Squad but I am looking forward to speaking with them soon.

Its a good membership to have and it covers all your devices at home that you already have. Its a bit pricey and i have yet to see what it covers. If i need to use it on other home devices ill be able to review it completely.

This seemed like a good idea. The only benefit I really see is a longer return time. But the rewards still sucks. I spent a lot of money and had $25 in rewards, but it's only good for a month. Rewards should be good for six months to a year. If we earn it, give us time to use it. Disappointed. No major benefits to this membership.

Good to use in store n can adjust a price than normal member

The first person met at Best Buy Framingham was Tessa Artous . I told her that we were replacing our old 40 inch Samsung and she helped me find the OLED TI 42 INCH Samsung. She up the dates for installation and walked me through the process and procedures to install with Geek Squad. She advised me of return policies etc. We received helpful communications prior to the date of installation to prepare for the Squad arrival. Two men arrived and took excellent care in the installation. We couldn't be happier unless it was a free Ha Ha! Tessa was great and so were the team that came that day. Thank you Best Buy.

Definately I would recommend the yearly membership. I got a huge discount with it when I bought a second hand mobile. The membership already gave me lots of benefits and Best Buy keep sending me vouchers. Also their membership page so easy to use and you find everything there.

Great to have this. I returned to the store after discovering a lower price for the computer I just purchased. They happily gave us the difference. Well done, Best Buy of Hickory.

If you have frequent buyer, it’s very beneficial especially with the 60 day return policy versus 15. Gives you a greater chance for better price match. That’s besides the member exclusive price.

I recently bought my son a gaming PC at BB and saw the membership display and asked about it. After the associate explained the levels to me, i found the $49.99 level was the best for us. And wouldn't you know it, the next week that PC went on sale for $60 off. But, just like the associate said, I chatted on line with a BB rep and they credited me the difference. Then we went back and bought my other son the same PC while it was on sale! Plus I got $10 off a monitor last weekend plus an extra $10 credit for buying it. So I have already save $80 with my membership.

This membership was worth it and hopefully will still is. So far my experience with the membership has beeen great and I hope I can keep saving money with it. Thank you to the employee that recommended it. I wish I could remember his name.

Ita cool to have dont get me wrong but kinda had no use of it after i bought the item i was looking for. Haven't used it in a while. But if im planning on buying a lot of stuff i would gwt it again

If you find yourself frequently purchasing items through Best Buy, then I feel like this really does save you some cash. The deals are pretty good a lot of the time with lots of rotation constantly. Shipping and returns windows really make trying things easy too.

After getting this membership it has saved me money! The prices are better and the benefits are even better such as the protection plans on items bought!

Haven't really used it yet....sounds promising, but haven't used...

Haven’t used it so really have nothing to go off of. I hope it’s as good as what they were selling it for if I should ever need it. The question would I recommend it? It’s hard to say I’ve not used it.

I can afford this without zny problems an the Service at the Facility that I purchased it are very friendly an acceptional in helping the Customer to get what they need.

Using the cell as well as email systems to schedule the installation was messed up. We waited for the servicemen and they were a no show. After the third time we were serviced with two great men with a Mississippi truck. Then the next day or so a Best Buy service man called. Something got messed up. But all in all love my new dishwasher.

Although the membership has value, I am not sure we have leaned into member perks over the year. I hope this year we change that to be worthy of paying the membership fee.

As a recent member of Best Buy's membership program, I am thoroughly impressed with the value and benefits it offers. The membership has significantly enhanced my shopping experience, and I wanted to share my positive experience with others. 1. Exclusive Discounts and Offers: One of the standout benefits of the membership is access to exclusive discounts and special offers. I've been able to save a substantial amount on both everyday purchases and high-ticket items, which has made my shopping trips much more economical. 2. Extended Return Periods: The extended return policy is a game-changer. I feel more confident making big purchases knowing that I have extra time to ensure that the product meets my expectations. This added flexibility has been incredibly reassuring. 3. Free and Fast Shipping: The membership includes free shipping on many items, which has been incredibly convenient. Additionally, the fast delivery service means that I receive my purchases quickly, often faster than expected. 4. Priority Customer Service: Having access to priority customer service is a huge advantage. Whenever I’ve had questions or needed assistance, the support team has been prompt, knowledgeable, and exceptionally helpful. This level of service truly enhances the overall shopping experience. 5. Early Access to Deals: The early access to sales and promotions is another major perk. Being able to shop special deals before they become available to the general public has allowed me to snag some fantastic items at great prices. Overall, the Best Buy membership has been a fantastic investment. The combination of savings, convenience, and superior customer service makes it an excellent choice for anyone who frequents Best Buy. I highly recommend the membership to anyone looking to maximize their shopping experience and get the most value out of their purchases.