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Customer reviews

Rating 4.2 out of 5 stars with 37425 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 37,425 reviews
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans or our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is absolutely worth it. I enjoy fast, free shipping, exclusive prices, and great benefits on tech and appliances. Customer service is a priority and I always get quick support. Plus, special deals and extended protection make every purchase safer and more convenient. An excellent investment for frequent shoppers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sales man was kind of pushy and now that Christmas is over, I do not see the reason we bought this as he had been "hearing" there would be a price break which would get a refund/credit towards or account on these purchases

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      While we offer rewards for the My Best Buy Credit Card, your My Best Buy Plus membership includes discounts off of products directly when they are part of our rotating member exclusive sales. See the current member exclusive deals here: https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400. If you have additional questions about your membership, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Will have to use this membership again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only done one purchase and it seems that it saved me some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have more perks in order to signup. Extra points back to trade in for cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Plus Membership is an exceptional offering that truly elevates the shopping experience for tech enthusiasts and savvy consumers alike. This premium membership is more than just a subscription; it’s a gateway to a world of exclusive benefits and unparalleled convenience that makes shopping at Best Buy an absolute joy. One of the standout features of the Best Buy Plus Membership is the early access to Black Friday deals. We all know that Black Friday is synonymous with incredible savings, but it can also be synonymous with long lines and crowded stores. With Plus Membership, you get to skip the chaos and access those irresistible deals before the general public. This means you can secure the latest gadgets and electronics without the hassle, ensuring you’re always ahead of the curve. But the perks don’t stop there! As a Plus Member, you also enjoy free shipping with no minimum purchase requirement, which is a game-changer for online shoppers. Whether you’re ordering a small accessory or a big-ticket item, the convenience of free shipping can’t be overstated. It saves you time and money, and it’s available on a vast selection of products, making it a valuable addition to your shopping arsenal. Furthermore, the Plus Membership offers extended return windows, giving you peace of mind when making a purchase. You have a longer period to decide whether a product truly meets your needs, and this flexibility is a testament to Best Buy’s commitment to customer satisfaction. But wait, there’s more! Best Buy understands that tech enthusiasts often need assistance and support. With Plus Membership, you receive dedicated access to the Geek Squad for all your tech-related questions and concerns. Whether you need help setting up a new device, troubleshooting an issue, or seeking expert advice, the Geek Squad is at your service. Last but not least, the Plus Membership offers exclusive member-only deals and discounts. These savings can add up quickly, making your membership pay for itself over time. You’ll be pleasantly surprised by the special offers and discounts that come your way as a valued Plus Member. In conclusion, Best Buy’s Plus Membership is a fantastic investment for anyone who loves technology or simply appreciates a smoother shopping experience. From early access to Black Friday deals and free shipping to extended returns and dedicated tech support, it’s a comprehensive package of benefits that enhances your relationship with Best Buy. With the Plus Membership, you’ll not only stay ahead of the tech curve but also enjoy savings and convenience that are truly unparalleled. Don’t miss out on this opportunity to elevate your shopping game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great added value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the membership was suggested to me by a store manager as it immediately paid for itself with the purchase that I was looking to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.O.A.T. Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was fantastic! I was taken care of the team from Simi valley, they catered to what was really important to me, broke down the pros and cons then allowed me to decide what item would be best. Most decide for you… the product is better than I could have imagine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership can save you money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, you get special member pricing and a two month return policy and price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased the AirPod pro max and when they went on sale for Black Friday I was able to use my Best Buy plus member ship and was refunded the difference in what I paid vs the Black Friday price highly recommend for large purchases you have 90 days to use this perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think I would use my membership that often but I have found that I have used it alot and it has come in handy so I paid again this year it’s worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership because I was recommended it buy a store associate, who actually helped me returned an item after it’s expired return date. Did not know that the membership includes a month to return items instead of its 14day return policy. Which is great opportunity for us as customers to try something out before actually being locked in to the item we choose. In my case I got the meta quest 3 and was not satisfied with it , therefore I returned the item. This membership has other great perks as Item discounts on top of store discounted items , 2 day shipping (which is great) and upcoming sales and events. Very great perks and well worth it, I personally myself might upgrade my membership to their Best Buy total membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be useful if you buy enough from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for drawing, it has 2 more replacements, nice sensitivity as good horizontal drawing. what is not present is the Bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. I didn’t know that this added feature was auto added to my purchase. I did not know if I could refuse this membership or not. It’s kinda like I was forced into getting it as it was added to my purchase. I wish I was told before hand and was explained to me before it was sold to me.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Great value and totally satisfied with the membership.” • “Excellent perks and top-notch service. Highly recommend becoming a member!” • “Been a member for months — smooth experience, great benefits.” • “Customer service is always helpful and the membership pays for itself.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Wise Decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Big on Premium Tech. Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership continues to impress! I recently purchased the 2024 LG G4 Series OLED evo 4K UHD Smart webOS TV, Meta smart glasses, and the Bose SoundLink Max portable Bluetooth Speaker—all in store. The in-person buying experience was smooth, and I appreciated the exclusive member pricing available right at the counter. The service was top-notch, and knowing that I can rely on protection plans and speedy support makes all the difference. I’m thrilled with the performance of each device, especially the TV’s stunning visuals, the Meta glasses’ innovative features, and the speaker’s powerful sound. This membership is truly a game-changer for tech enthusiasts like me!

    I would recommend this to a friend