Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38808 reviews
(38,808 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
What a waste…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate in store lied to me and said that the NFL Sunday ticket was included for free with either membership plan. I stopped doing business with you guys for several years after spending most of my adult life buying every TV, Computer, appliance, etc. from you guys when you started the whole membership stuff. I decided to give you guys another try and even opened a $4,000 credit line with your BestBuy Citi Visa Card. I spent $3,000 that day because you only give the 10% rewards on the initial purchase which in itself was sad. You would think it would at least be one day not one purchase. So I go to try and redeem the NFL Sunday Ticket and then it says I need to pay an additional $258 for the package. I later find out the information I was given about the motherboard they sold me was incorrect and one of the drives I purchased had to be returned as it would be a waste as the board was not capable of the speeds it was rated for. Had I known this I could have purchased 2 of the correct one’s for the same price and not missed out on the 10% rewards due to your single purchase policy. The absolute cherry on top was the $800 3D Printer I had ordered was delivered to the wrong house… Unbelievable first experience back. I feel foolish for opening this credit line. I paid off my balance in full and I’m considering closing the account.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .This sounds like it was misrepresented to you. I can certainly understand that not being given the correct benefits for the My Best Buy Plus membership can be difficult. You can check the benefits online at https://www.bestbuy.com/site/misc/yes-best-buy-sells-that/pcmcat1621542998180.c?id=pcmcat1621542998180 . Please contact us on any of our social media profiles to have this claim investigated. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Love the members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship is a real value. Really gives us the support nedded whren needed.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Solid Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perks are worth the $50! I haven’t had to wait for any pre orders and the deals offered on members only pricing are great! I used to price match everything with Amazon but you’re getting Bestbuy quality at a crazy good price. I don’t regret the $50 fee at all!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BEST BUY PLUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WITH MY EXPERIENCE WITH BEST BUY, THIS MEMBERSHIP HAS GREAT ADVANTAGES. THE 60 DAY RETURN POLICY IS A VERY GOOD PLUS AND THE MEMBERSHIP IS A AMAZING VALUE THAT DOESNT BREAK THE BANK. HIGHLY RECOMMEND PURCHASING MEMBERSHIP.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Helpful people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped us was very nice and helpful. Would use him again.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has saved me money since I've had it. It is well worth it if you buy from best buy often, which I do.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Chris! We're happy to hear you're satisfied with your service as a My Best Buy Plus™ member. There are lots of advantages between memberships that leave you covered and saving money! To compare memberships and review savings, visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
This is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has saved me way more money then I paid for it. This is only my second membership year and wow, I saved a great deal on audio equipment using member discounts.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Got my money back and more from price match window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A store employee told me to get the $50 dollar membership so that I could expand my price match window, since MacBooks frequently go on sale. I got $150 back. 10/10, 100% worth it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Resident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get a good description of product from BB salesmen.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love the membership now and in the future!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great opportunity as well as value. When I signed up for the My Best Buy Plus Membership it actually saved me money on that purchase! Then it gave me future discounts on all purchases! It is an excellent option for either type of purchase. It was a win win with the membership. Thank you, Best Buy!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely a great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great value! I purchased Sony headphones and the sales associate said they would probably go on sale but if I got the Plus membership, if they went on sale within 60 days I could get the refund for the difference. It totally ended up paying for itself because they did indeed go on sale!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A great way to finance my purchases!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the special discounts and ability to finance my purchases over time. I highly recommend the membership to anyone who wants to take advantage of these offers.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value. I would highly recommend.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Saved me more money than I paid for the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the membership has saved me $200 on a purchase of a refrigerator. I haven't had the opportunity to use it for any returns. So far so good.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who buys as much tech as I do and always wants to score the best deals and access to quality products with expert advice, this is a no-brainer!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the membership mainly because you could get some good deals on stuff that you normally can’t unless you wait a long time for items to go on sale. Overall, satisfied.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best of the best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best and most organized store to do your shopping
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
My Honest Opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I haven't taken full advantage of the membership benefits so I can't give a good review. The only thing I've done was to return an item and it was a worry free experience. Ultimately, this means that I likely won't renew the membership.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Ready for Switch 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the Switch 2 launch, since they give you $20 for every $150 you spend on Nintendo products. Looking forward to the Switch 2 launch, hopefully i can snag one without too much difficulty.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It pays for itself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on purchasing this membership but it really is worth it! The yearly price is definitely worth the deals you’ll be offered with the membership! Exclusives every day and free 2 day shipping. This really is a rewarding membership to have.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
