Customer Ratings & Reviews

It’s a good company in Waterloo Iowa and I trust them when seeing the options of my needs at home. The employees seem to know some outline of the products or honest enough to check guidelines within Best Buy data.

I was skeptical. I thought I was basically “sold” this membership. So I’m anger, I decided to see if I had any savings. Welp, sure enough, I was able to get $150 back!! It was also the easiest and fastest thing ever. Didn’t have to take the product with me. Just scan my phone and boom, right back to my card. Yes, you have to watch the prices in your shopping cart but it’s kinda fun!

The membership is awesome and will share our experience with everyone

Love the new plus membership it helps me save, it gives me great deals and longer warranty on my electronics, first dibs on blackfriday deals and more. But i really wish we could get points and gift certificates like before.

Great value for the price. Already received price reduction benefit on two purchased laptops.

Customer service is awesome - Sorry not really seeing the value of the membership though, purchased a IPad and i found out to get points i need a bb cc :(

Already cashed in on $125 rewards the first month. Best Buy employee who offered the membership was not pushy at all. Looks like it’s worth it.

My membership is good. It helped me with my discounts on my sony receiver and wireless speakers. It also helped me get a good deal on my business computer.

The service is essential for all products, I love this service.

Definitely recommend this. Helped me save a lot on items

this is a great membership to have. it has been awesome to have.

Always great to have for large purchases with financing availale

In today’s economy you have to shop smart and take advantage of every opportunity, I got this membership because the cost was recuperated instantly with a big purchase we needed, and it (so far) has saved more off shipping and some things on sale. We live in a rural area and Amazon shipping can take a week, these guys ship same day we receive items 90% of the time in two or three days. Good value

This membership has pretty good value. Better shipping, exclusive member prices on certain items, and it’s great you get an extended return window. The value will come down to how much you utilize the membership.

The membership plan worked as advertised. I purchased my new Lenovo laptop on a Friday. My sales person recommended I keep an eye out for a sale and use my membership to recoup some of the purchase price. The next day I saw my laptop was on sale. I went on line using my membership and got a $200 refund.

Tv was delivered on time and Geek squad did a good job of hooking up my existence sound bar system with the new TV

Great items. Would highly recommend buying these items

I purchased a laptop and an individual MicrosSoft office subscription for my wife in October. In December I needed to get a laptop for myself so I purchased one online and the agent I talked to told me that I could purchase the Microsoft family subscription and cancel the individual one and get a refund for the remainder of the year. I chatted with an agent this week who told me the same thing but that I needed to call to do it. That agent also told me I would receive a transcript of our chat via email, which never happened. When I called the agent told me that they could not refund the individual subscription. He did tell me to cancel my family and when I said that would mean I won’t have office on my computer he said yes. I asked to speak with a supervisor and when that person told me no I asked to be escalated again and he said no. I asked again and he said the answer won’t be different and I still said I wanted to speak with a superior. He said no and I asked again and he hung up on me. At no point did I raise my voice or use bad language. I have worked retail so I understand the agents side of things, but this has been the worst experience I have ever had.

The Best Buy membership definitely has some good perks and allowed me to save money on an item I purchased. Definitely a good service if you’re buying lots off tech/ need tech assistance.

I got this subscription since I had a reward opportunity. I've already received several great deals that I've purchased because of Plus membership.