Customer Ratings & Reviews

The store associate was very helpful and i think the membership is a great deal

This membership is has a great value and has really helped my wife, Diane and me throughout the years!

I got the help I needed. I asked what Laptops were available in open box and he showed several choices.

I think this is a great way to have peace of mind with your tech products. It's just if you buy quality products, then you probably don't need this.

The membership is a pretty good value. I especially enjoy the extended return time. A few more perks would make it really good though.

Great and value the price , and had a lot of advantages

I like it bacause reward points can be used at other retail stores, restaurants and for entertainment.

My Best Buy Plus membership has served me well! Members-only prices make me come back to Best Buy over and over. Membership also means that you get unlimited Geek Squad support. As an added benefit, protection plans are available on purchases at Best Buy under this membership. Great value!

We enjoy having the membership at those times when we buy a major purchase. Unfortunately, the number of stores in our area is shrinking.

Must have membership, saves on large unplanned purchases. Average savings $50. Quick return on investment.

This Best Buy membership is worth having. Great perks!

This membership paid for itself with my first purchase.

I like receiving the special offers. I'm about to buy a new TV.

Very interesting membership that is allowed me the potential to save $400 love it

Membership is worth getting to help save money and get just alot of great perks!

This is a great offer if you are shopping often from BestBuy. Also, if you purchase something expensive it provides extra benefits and the discount pays the membership. I started my membership when I got my scooter and still continue it. Overall, it’s worth especially if you purchase a lot from BB

This membership is a real upgrade. I went to go show my receipt for a laptop that went down in price recently and they gave me back the money of the price change

Our purchase of a TV was what you’d expect. . The store salesman was knowledgeable and friendly. The first guy from the Geek Squad was excellent. He was knowledgeable and helped us make a decision on a different TV for our space and conditions. He returned our first Tv and ordered the new one. The problem arose with the second installation schedule. The Geek Squad went to our former home in Lawrence, Kansas instead of our current home in KC. I’m not sure how this happened as the TV was delivered the day before to the correct address. The call center was no help and said they couldn’t schedule for later in the day as they were booked. This was extremely disappointing as we had changed our plans that day to have the TV installed. My husband drove to the local Best Buy Store to discuss with the manager on site. He said the best he could do is come a week later. Now is that how a member should be treated when the mistake was on their end? I think not. He did offer a small refund but we’d rather have our TV.

The process is Easy and simple I love it it makes everything easy

Got this to help with getting the Switch 2. I think it helped, as the online checkout experience worked for me on the first try once things went live. So recommend the service for sure.