Customer Ratings & Reviews

i was convinced this will come in handy someday. about to use my points to purchase a new pair of airpods

It been excellent buying from Bestbuy. Best Buy or no Buy.

Member ship saved me $ 200 already glad the TV guy told me about the membership

I had a lot of good deals for shopping and I renewed my membership.

Good service and amazing quality, I would recommend it 100%!

You have great deals here and there. No need to wait for Black Friday or other sale event when you have the membership. I got good deals in the past and the product still great as new.

I was told that if I bought the plan I would get the discounts on anything that went on sale over the holidays if I purchased in October. The salesperson was trying to sell me the membership and told me I would get my money back in the end. I bought 2 Nintendo switches for my daughters birthday end of October. The salesperson told me if the switches went on sale for the holidays I would get that money back. I was told I would get an email when they go on sale and I could use that link to go on the website to claim the money difference. The switches were $50.00 less for the holidays and I got no email. I went on the site and could not find where I could get the refund for the difference. I called the branch number and could not talk to an actual person. I live over an hour away from the closest Best Buy so I could not just drive over since I work a lot. I would like to still get the $50.00 off of each switch if what was told to me true.

Nice membership program and love the sale deals it has to offer

This membership is a great value. I still haven't used all of the credits that I received from purchasing my new computer!

Just purchased membership and look forward to take advantage during the holidays ahead.

So far membership has been great!! Good deals and discounts all around!!

You can have peace of mind knowing if you need to return an item if there is a problem longer than the original return time. It's worth having this extended service.

Excelent I love it so espasius so easy to get my food

The member pricing was such an incredible savings and the service was fantastic! We couldn't be happier and, in the future, will definitely return for all our purchases.

Very good customer service. Item were delivered timely except for one that was cancelled.

This membership keeps me updated so I can get the best deals.

I get a lot of good offers and extra services that make my bestbuy plus membership worth it. The 60 day return window is nice too.

My general Best Buy experiences have been poor over the past several years. I thought maybe things had improved. I recently was in store for a new back up camera for my son’s car. It was fine, I got talked into the plan because of lots of deals and geek squad support. Since then I maybe a significant purchase of a tv and sound bar and speakers. I set the delivery and install date and had a few questions regarding the purchase. I tried calling the store but I can’t get a hold of anyone, even to just know if my contact was working so I could stop in in person. Not an option. I have emailed a few times with limited response. I called and let me name and number for a manager to call back but nobody did. I then learned that my tv is not in stock so the delivery was pushed out 3 weeks. I went in the store, of course my contact wasn’t working and someone else told me that I could not change my order or risk pushing the delivery out further. He also said my install might be complicated, that geek squad might not be able to do it, and if they couldn’t, the would just leave my tv on the floor. So basically, no customer support for a $5000 purchase, no value from geek squad, no timely delivery, and on top of it, I get bombarded with garbage emails flooding my email. So I think I am going to cancel my order, maybe just buy something in stock, install it myself, cancel my membership thing and my credit card. It just isn’t and enjoyable experience. Josh

This membership is a real value. I get to know about member only sales and savings! I love the feature that lets you know what will be dropping in the days ahead, so you don't have to worry about missing that special item you have been waiting to go on sale! I don't know why more people don't take advantage of Best Buy Plus Membership...they are missing out!

Membership is great as it gives you confidence on the brand and service.