Customer Ratings & Reviews

Having a Best Buy membership has been really convenient for me. I enjoy exclusive deals, early access to sales, and free shipping on many items

I recently returned a laptop that I wasn't sure was the right computer for my coding classes so I finally made a decision to return it and purchase another brand. I love the extended return policy timeframe. It gave me adequate time to evaluate my purchase and not feel rushed to make a hasty decision regarding the laptop I purchased.

The Deals From The Best Buy Are Way Better Than Target Especially When You're A Member

No vslue in using points. Purchased a 2k dolloar tv went back 2 months to buy computer and had zero points. This plan is of no value to me.

This give you so many perks you can get a lot of gifts and cash back for everything almost

I needed help with playing a game and geek squad did a great job helping me out!

Best Buy's membership program is a game-changer! With exclusive access to member-only deals, free shipping, and extended return windows, it truly enhances the shopping experience. The perks, including tech support and early access to sales, make it a must-have for any tech enthusiast. Best Buy's commitment to customer satisfaction is exemplified through this exceptional membership program!

I saved a lot of money on my new Cafe appliances with the Best Buy membership and also got a $75 gift card after my purchase. With that I bought a matching $100 toaster and only paid $30 for it!

I purchased a sony tv and receiver and Brett Hartigan at the Downers Grove store and he was great! He helped in both purchases explaining everything thoroughly! I definitely will refer people to Brett!

I recently purchased the Best Buy Plus Membership, when I purchased a 77' LG OLED TV, and overall, the benefits it offers are pretty exciting. The free shipping, exclusive offers, and extended return window make it a great value for my family, as we are frequent Best Buy shoppers. However, I ran into some confusion when a purchase I made dropped in price just 24 hours after I left the store. One of the main benefits of the membership is the 60-day price guarantee. When I called Best Buy support, the representative wasn’t fully familiar with the membership details, which made the experience frustrating and time-consuming. I found myself having to explain the program to them—which really shouldn’t be the case. This experience led me to do some online research, and I ended up finding the same product at a much lower price elsewhere (Labor Day Sale)—ultimately saving over $500 from my original purchase. I tried to discuss the situation with the store manager, who was very polite but unwilling to match the price. I strongly recommend that Best Buy invest in better training for their support team so they can confidently assist members and help them take full advantage of the program’s perks. The membership itself is an excellent idea—it just needs stronger support behind it. This time, Best Buy didn’t get my purchase, but I’ll still consider them for future purchases as their in store staff is second to none.

I have not taken advantage of this membership to any great degree. Just having it is reassuring though. That is the only reason I did not give the higest rating. I am very satisfied with all my interactions with Best Buy.

Definitely worth having it around. So much easier to ensure your devices are charged without taking up all outlets.

I wanted to say they took care of me very well. I was pleased that the person that helped me was good and respectful. I really appreciate the people at Best Buy because they do amazing work and God bless and stay safe please

Overall, it was a great experience, and I would highly recommend membership. It has its benefits.

I always purchase my stuff from Best Buy even kitchen appliances etc

Yes I really enjoy this member ship and would recommend it to people who buy a lot from Best Buy. I love this membership because I get befits like prices off items and could be one of the first people to get new drops.

Still not sure of this paid membership thingy Guess I will see how things go Maybe if I bought more it would be beneficial.

Greek Squad techs were professional, experienced, and courteous.

excellent membership soon ill give a good use to buy my needs

Able to switch out for shipping. This merits 5 Stars!!! Great Job!!