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Customer reviews

Rating 4.2 out of 5 stars with 38907 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 38,907 reviews
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we don't do a lot of shopping at Best Buy, I have't decided yet if the membership is a good deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you plan on purchasing a lot of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been fantastic and useful. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing in store and also delivery was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant beleive the savings I have had over the last few months since upgrading for the best buy membership. I also earn rewards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBPlus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the Best Buy location in Tucson near the Tucson mall. Anthony in TV & sound bar department was quite knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Associate St. Peters Mo. 10 out of 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a refrigerator sales Associate's name was Alex. Can't say I'll please we are with his Services as well as Best Buy thank you again excellent fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the staff’s performance in how they handled what my needs are. They listened to what I am looking for and quickly responded to helping me. As long as I get this kind of service I will always shop with Bestbuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is okay. I still have to pay for shipping when an item isn’t available in stores. I was told I would get free shipping with the membership. I haven’t had a chance to use all benefits because I am unsure what this membership covers.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to review your My Best Buy Plus membership. We understand how important it is for a membership to be a good fit, and we're eager to highlight all the ways its benefits can directly serve you. For more information, visit https://www.bestbuy.com/memberships, or you can simply reach us by phone at (888) BEST-BUY (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal so far. No problems and haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Membership & Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable membership perks and great rewards! Coupled with outstanding in-store experiences, Best Buy is my go to store for all things electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for what it does! I would definitely recommend it to any one looking for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. Member prices plus unlimited Geek squad Support is Great. Also love the peace of mind of getting protection plans on our purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. It offers discounts and deals that make shopping easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience and availability of service is a major

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase primarily for convenience when tech services are needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Benefits Lost Immediately After Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers great deals, but there's no option to disable auto-renewal. When I canceled mine, I immediately lost all benefits—even though I still had 1.5 months remaining. I didn’t receive a prorated refund, and the perks were cut off right away. I contacted customer service, but they told me there was nothing they could do. With most memberships, you can continue using the benefits until the end of your current term after canceling, since you've already paid for it. Unfortunately, that wasn’t the case here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership benefits are available while the membership is active. Early cancellation of the membership can provide a prorated refund depending on the time remaining for the membership at the time. I can understand that Auto-Renewal can be an inconvenience with this membership and you can certainly cancel up to the day it is intended to Auto-Renew to take advantage of your membership deals. Please reach out to us for any further concerns or questions on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It pays for itself - very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $50/yr - it's worth it. I let it expire, and 1 month later there was a promo for free $50 gift card for spending $250 at Best Buy. I mean, when they do stuff like that it more than pays for itself. Much more worth it than Amazon Prime for me at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus well worh the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus yearly membership is a great value for frequent shoppers. It offers exclusive perks like free shipping, member-only discounts, and early access to sales. If you’re a regular Best Buy customer, this membership can help you save money while enjoying extra benefits all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that sold me, my entertainment system was fantastic. He knew about Sony products and was extremely friendly and had all the information I needed to buy the products with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the membership, you only get 30 days to return the item, but with the membership, I was able to return an item after my 30 days. It was nice. Also, there a great deals with the membership.

    I would recommend this to a friend